Kissproof Reviews

Absolutely awful company with zero

Absolutely awful company with zero customer service Please do not buy anything from them Bought a hairdryer as a gift for my daughter when it arrived the box was battered and the hairdryer damaged They have refused to send a new one and want me to pay for a return Absolute joke

Terrible Company

Terrible Company Do not buy from I ordered a hairdryer and saw no indication it would be coming from China As you can guess the hairdryer was marked as returned to sender and never arrived I have been chasing a refund which was confirmed but now they say my order has been re sent so no refund So no hairdryer and no refund

Absolutely useless company

Absolutely useless company It reads kissproof on website yet proofkiss on here I haven t received my order which was over a month ago have been in contact with company and they say it should arrive soon which isn t the case as it hasn t moved on the tracking Very disappointed also they say refund after 60 days of not receiving when they clearly can see the item isn t moving anywhere

Do not use these people don t use

Do not use these people They state hassle free returns I must have sent 20 emails and pictures of the products and they still haven t provided returns address or what they call an RMA that is required to return an item Hairdryers came with no kite marking Just to update a week later They offered me 10 refund and I could keep the products When I declined they said they would give partial refund but the parcel had to arrive back in china within 6 days or they wouldn t refund anything

AVOID if I could give 0 points I would

If I could give 0 points I would Avoid this company at all costs I finally received my delivery and it had products missing I raised a complaint to get this rectified on 20 11 24 and I m still waiting for a resolution All the lady Emma L keeps asking for is photo s and video s which have been sent and still nothing has been sorted Despite me saying I want to return it I m still waiting for the return to be processed They sent a product with parts missing and most importantly the actual instructions to use the product I wish I d checked reviews before purchasing from these shysters Avoid at all costs the company are useless It s also very interesting that they haven t responded to one customer who has left a bad review Clearly and indication that they don t have a customer service department don t believe in customer service A company that cared about its customers its name and brand would respond to customers and do everything in their power to rectify any issues raised to ensure they are seen as a quality brand to work with

Complete scam

Complete scam avoid at any costsTheir website claims 100 customer satisfaction a complete lie If you purchase something1 you do not receive the item and does not matter how many times you email them there is no response They are meant to respond within 24hrs2 if you do receive and request return because you are not satisfied they blackmail you by saying that we deduct 50 and you have to pay for postage eventhough the product is faulty

does anyone know how to get a refund

does anyone know how to get a refund I paid 170 for 4 products a month ago only one arrived and it is damaged they are refusing to accept return despite sending pictures within 24hrs of receiving the product I am dreading to wait to see the other three products if they ever arrive they are thieves take your money and give you a cheap product that probably costs less than 50 pence to make

Absolute crap quality goods imported

Absolute crap quality goods they purchased from Temu stick a premium on them and import them Be warned their electrical and beauty products don t have the safety testing standards like we have in the UK Also be warned You won t get a refund It s a scam company Be warned you won t get a refund

This company is a scam

This company is a scam Poor quality and refuse to process refund or return