KitchenAid Experts KitchenAidExperts com
Based on authentic user experiences
Randall
6731 reviews
N/A
4 months ago
Scam
Placed the order on 11 14 Didn t receive it though my payment was taken Tried multiple times 11 25 11 27 11 29 12 2 to contact through their contact email and received a MAILER-DAEMON failure I finally posted a question on their Q A board and received an email stating The order shows it shipped but it was fulfilled by our wholesaler as we were out of the worm gear at the time of your order I will check the tracking information when I get into the office If it is lost or damaged we will just reship your order I am so sorry for the delay in you receiving your order and will try to get this resolved as quickly as possible for you Heard nothing back so emailed the help address again on 12 27 MAILER-DAEMON failure Replied to the email I received on 12 7 and got no response I then found a number to text from a web search and and texted them I received a reply stating they would contact the supplier to resend and send me the tracking number I replied a week later for a status and got no reply Long story but they got my 82 and I got nothing
Liam Moy
6731 reviews
N/A
4 months ago
Items Never Shipped Seller Unresponsive
Ordered Parts Paid using Paypal Was issued tracking number quickly but nothing was shipped even after 10 days No response from email or text
G F
6731 reviews
N/A
4 months ago
The only constructive feedback I can
The only constructive feedback I can give for Kitchenaid experts is that they need to shut their store down and quit scamming people out of their money On 05 26 24 I ordered a gear from their shopify store They were more than happy to steal my money that day After a week I contacted them to get an eta or tracking code for my part I never received a reply I contacted them again on 06 09 24 and they still disregarded my email In that email I told them if they didn t correspond by 06 11 I would file a fraud dispute with my bank which I had to do My next course of action will be to file a complaint with the Better Business Bureau N C Attorney General the Federal Trade Commission and Internet Crime Complaint Center
Steven Marston
6731 reviews
N/A
4 months ago
Got scammed
Got scammed Ordered gear and haven t responded at all Their Contact Us phone number goes straight to Voicemail Been calling and leaving request for updates for days Sent this to them via email also with no response Your email says you will notify when shipped and your website says you ll notify if not in stock you ll let me know an expected date I ve received no information about either If already shipped please provide a tracking number If not please provide an update Thanks Update 7 29 24See they ve created a shipping label 4 days ago via PirataShip com USPS still hasn t received the item as of today Again sent txt msgs and emails Nada nil zilch response Update 28 13 2024Nothing Obviously they re thieves Update 309 11 2024Nada Zilch No response after sending yet another request for Full Refund
Juan C Garcia Rivera
6731 reviews
N/A
4 months ago
Never shipped my order
Never shipped my order they steal my money
Justine Kolstad
6731 reviews
N/A
4 months ago
If I could give them zero Stars I
If I could give them zero Stars I would I hope you check the reviews on this garbage trash company before you order from them The one time I didn t check and it turns out they are pieces of absolute garbage and take your money but never send your items I have sent both emails and texts and received nothing Until I sent a text telling them they were trash and I hope their house burns down Should I have said that Probably not but did it get their attention It sure as hell did I m literally sick of garbage ass humans like this taking our hard-earned money and scamming us I need this part to continue with my business FYI I gave them over 2 weeks to respond and nothing No shipping verification or confirmation and no tracking number
Maurice Austin
6731 reviews
N/A
4 months ago
If I could leave zero stars I would
If I could leave zero stars I would I paid on Nov 1 2024 for parts to be shipped I have a copy of the paid bill I have heard NOTHING from this place I believe it is a parts scam warehouse I have sent email 3 times and 3 voicemail at separate times I am calling 801-857-7088 which is their contact number Nothing No replies I am reporting this to my CC as a scam and hope others will also search this company out first before buying