Kitchens4uonline Reviews

Appauling service

The whole experience of dealing with Kitchens4u has been appauling I ordered a cupboard with two drawers sounds quite simple for a kitchen making company right It appears not The website was easy to use and select and order the items I wanted but that is where the ease ended The cupboard was not sent out for over a week and despite numerous attempts to find out when it would be delivered the company would just keep saying it will be dispatched tomorrow and a tracking number will be sent to you Alas I never received a tracking number but the cupboard did arrive to my suprise and was left outside of my address Unfortunatelly the drawers were not sent at the same time and this has taken a further month of false promises of delivery I thought this would be the end if the problamatic experience but parts of the drawer were missing I have been emailing and using web chat to contact the company but they have ghosted me and no longer reply with the matter unresolved Also the cupboard was damaged in that one of the cornershad been chipped which I assume was during delivery but I have not raised this matter with the company as the corner would be hidden at the rear So in summary go to B Q Wickes or any other reputable company You may spend a little more money but will save yourself lots of time chasing the company to send you the products you have paid for

Do not trust

Ordered door handels after 4 telephone calls handels turned up a month later Problem is the wrong ones sent Rang again no response Opened a claim with my bank Do not trust this company The reply months later says i got a full refund are a total lie Again don t trust

I agree with Joe Kelly

I agree with Joe Kelly placed an order in January2024 heard nothing emailed telephoned with no success Kept saying he would chase my order heard nothing telephoned but saying something about the receptionist Emailed a couple more times no reply Rang early one morning said would get back to me nothing so rang in the afternoon the lady said there was nobody there So by this time I am getting rather annoyed So sent an email saying I wanted my money back After a few days received email telling me that they had an issue with the machine that makes those doors rubbish And that had refunded meback to PayPal Still not had it So PayPal have started a case against themI looked the address up on Google Earth no number for them Looked for 111 it jumps from 109 to 117 So where are they I feel so stupid to have been conned

I placed an oder with these scammers

I placed an oder with these scammers and got an email acknowledging the order pretty quickly however I have had nothing else from them since except this link to review I have tried calling them on three separate occasions and always get through to a different person on reception but the background noise sounds like a call centre I ask for an update on my order and they cannot provide I ask to be put through to Sales or the Order department and no one is available they take my details and no one calls me back It is very odd that reception is so populously manned and yet no-one is in any other department or no manger is available consequently i have raised this as fraud with my Credit Card company and they are recovering the expense DO NOT USE THIS COMPANY - IT IS A SCAM

Terrible service

Terrible service slower than slow delivery damaged on arrival missing items on delivery and now months down the line still NO REPLACEMENT doors Use at your own peril You may get your doors you may not really bad experience One man band completely out of his depth I feel

Fabulous service from George

Fabulous service from George Delivery in just over a week and kitchen doors were exactly as ordered Cant fault the price or quality either One very satisfied customer do not hesitate to use this small and personal company

Incredible service and great prices

I was looking to give my kitchen a refresh and thought new cupboard and drawer fronts would be an ideal cost effective option There are hundreds of places online to find them I chose to go with Kitchens 4U because of their customer service and competitive pricing George helped me every step of the way with answers to my many questions He really made my life a lot easier In a world where it s almost impossible to find good customer service this was a refreshing change which made all the difference Hence why I am leaving this review as I can highly recommend them

GREAT KITCHEN GREAT PRICE and GREAT SERVICE

Ive worked very closely with George on online chat and started by ordering units for a new utility room which was to give me a first hand look at them as a company and the products before i took the plunge and did a bigger kitchen order and second utility room George from the start has been helpful patient and done what he can to accommodate a few mistakes in measuring up on occasion i needed additional cupboards and the units were sent overnight and with me the next day avoiding any major delays to my kitchen build nothing is ever too much trouble and he has made this long process much easier doors you have to wait a little while longer for but this is no real issue As a company they sell very good choices for very good prices I m over the moon with our kitchen and utility rooms i would not hesitate in recommending them or using them again i went for the flat pack option as opposed to pre built as it saved some money and meant i needed less storage space for it until it was ready to install once you ve done a couple of them you pick it up very quickly and i also recommend using glue as a secondary strength to it but back panels are very think and the units have solid tops as well instead of hollow like you normally find all in all you can be sure to be impressed with your new kitchen if you choose to use this company

Amazing Got my kitchen for half the price than

Got my kitchen for half the price than other kitchen suppliers delivered when they said no damage or missing items the quality blew us away we really expected cheaper flimsy kitchen units but this is amazing quality solid and will last at least 10-15 years probably longer The customer service with George is 5 friendly courteous and move mountains to help you I miscounted the units I needed so during the kitchen installation the Carpenter pointed my error out George came to the rescue got the additional items to me within 48hrs no fuss No delay to the kitchen installation timeline The doors I went for high gloss and some curved wow They look and feel expensive and have transformed my home to a palace I will be actively recommending this company to everyone 1st class service top draw quality Thank you George and team