


London Removals, Packing, and Moving Company | Kiwi Movers
Based on authentic user experiences
Simon Meyer
6737 reviews
N/A
9 months ago
Damaged my belongings
Unless you opt for Kiwimovers insurance whatever damage they cause to your belongings under their T Cs they will only pay you 40 per damaged item towards its repair replacement My Samsung fridge freezer was damaged when it was moved upstairs Initially they did not have the integrity to acknowledge this damage until several days after I had pointed it out to them The outcome they have offered my 40 towards a 612 repair bill and an email which reads apologies for the inconvenience caused My experience of this company s can do attitude is that they damaged my belongings without accepting any responsibility or offering any meaningful apology and are protected by their T Cs from paying any compensation Would I recommend them No
MS S
6737 reviews
N/A
9 months ago
I don t recommend this company
Recently I booked an end of tenancy clean as an after builders clean they knew I wanted an after builders clean via Kiwi Movers To my surprise only one cleaner showed up with very little equipment and stayed for maximum of three hours The clean was also so substandard I don t even know what to say I feel absolutely let down by the cleaning company To list the few areas the cleaner did actually clean would be a lot quicker and easier than to list the areas the cleaner didn t clean It seems I have now paid 120 per hour for a very superficial clean where someone comes in and does a bit of cleaning superficially for three hours If the cleaner even did three hours at all I don t find that a reasonable price It took me another four to five hours myself to clean afterwards and I had not even finished with everything by then there was still so much to do This clean was nothing like any other end of tenancy clean I have ever experienced To me this seemed clearly someone who is not experienced in end of tenancy clean after builders clean but also the fact that just one person showed up with very little equipment was the first surprise Unfortunately it was not convenient for me to have them return as I had already the move in scheduled before And the building dust had to go I thought I was paying for 12-18 man hours not three Otherwise I would never have booked this As a gesture of good will they refunded me 25 In my opinion this amounts to a rip off Customer service from Kiwi Movers did try to solve this for me and I appreciate that but in the end they said they can t do more than that for me which I found disappointing Kiwi Movers as a company should feel more responsible for their subcontractors I will go elsewhere in the future
John Mcconnell
6737 reviews
N/A
9 months ago
Kiwi movers Highly recommended
Excellent service throughout Prompt courteous and good communication Highly recommended
S Jennings
6737 reviews
N/A
9 months ago
I was pleased with Kiwi Movers
I was pleased with Kiwi Movers I don t think they damaged anything and they were pretty efficient Turned up on time no hassles I would use them again
Michelle
6737 reviews
N/A
9 months ago
Brilliant
Kiwi movers have been brilliant to deal with from start to finish We moved out of our flat in February and planned to have our items in their storage unit for just 2 weeks which turned into 3 months after some purchase delays on our house This was no problem for Kiwi movers and they were very easy to communicate with whenever we needed them We re now in our new place with all our belongings and everything is perfect Not a thing damaged or broken Would highly recommend and use again down the line
Elisabeth Rushton
6737 reviews
N/A
9 months ago
I had a really positive experience
I had a really positive experience moving with Kiwi Movers The team led by Dan was so friendly courteous professional and kind - and so nice to my kids too A week after we moved I noticed that the guys had written some kind messages on the kids blackboard - like enjoy your new home - such a thoughtful touch I was so grateful for their foresight eg they left out some dishwasher tabs for us for our last night in our property as our move took place over two days They were also great about remember which things needed to stay put All in all a really positive experience and I would recommend Kiwi Movers unreservedly They gave me great peace of mind by turning up at 8am on the dot both days had a very amiable unruffled attitude and did the job efficiently and safely Super grateful for a fantastic job
Cathy Waddington
6737 reviews
N/A
9 months ago
Office Move
I booked Kiwi Movers to help move some of my office furniture equipment to another workshop locally Ben and James were fantastic nothing was too much trouble and they were on time and courteous This is the fourth time I have hired Kiwi Movers and I cannot recommend them highly enough
Brian Robinson
6737 reviews
N/A
9 months ago
Kiwimovers were all you could wish for
Kiwimovers were all you could wish for in a removals company They were helpful and prompt and responsive at the planning stage On the day they arrived on time and were methodical careful and fast I was moving a lifetime s accumulation of books records and household effects including mirrors china and glass Nothing was damaged and the job was done with speed efficiency and professionalism Thanks Dan and Michael and Myra
C Adamson
6737 reviews
N/A
9 months ago
Highly recommend
Had an excellent experience using Kiwi for my recent removal and storage needs They were friendly and helpful throughout the booking process shout out to Dan and provided an extremely competitive quote they offer accessible and non-accessible storage options The latter suited me and their price was the best around Their removals are charged by hour which worked really well for me and their efficiency meant that the cost was great overall On the day of removal their team couldn t have been better - big thanks to Eli and Kris who were brilliant lovely and very efficient Would highly recommend Kiwi and will use them again in the future
Caroline
6737 reviews
N/A
9 months ago
Excellent experience
Kiwi Movers were excellent during our recent move - so helpful in planning the details in advance and the team on the day made everything as stress-free as possible which with 3 young children on the scene was quite a feat I d highly recommend them Thank you Kiwi Movers