Kjj Reviews

Flawless experience from start to finish

By far the best customer service I have experienced in a long time I wanted to custom order a yellow sapphire ring to match my Rolex and they answered all of my questions carefully and patiently Sunday evening after work hours you name it they are there The whole process from start to finish was flawless I just placed an order for an another custom build - and I m sure this too will not be my last purchase

Very special service from start to finish x

Have bought several items from Katherine over the past couple of years including the most beautiful ring for my Mum s 60th I honestly cannot recommend her highly enough just a lovely unique service

Hassle free refund

I d never bought jewellery online before so was a tad concerned about spending thousands of pounds I ordered two items one I utterly love which makes my heart sing the other didn t suit I really wanted it to but it didn t The return was easy hassle free and quick to refund Since bought a number of items great communication providing extra information and videos when requested Customer service as it should be

Loyal follower for years

I have been a loyal follower of a Katherine s for many years and will continue for many more I have some incredible pieces over the years some fine jewellery and some semi precious and costume jewellery - all have been of exceptional quality and if possible better in person Fabulous personal service all the time and nothing is too much trouble This lady and her company will be icons shortly

A gem of a jewellers

I cannot recommend Katherine James Jewellery enough I stumbled across KJJ by chance on social media and have been happily browsing their website for a good few months in search of an engagement ring I had a very vague idea of what I was looking for and the variety of beautiful rings on the website gave me a lot to mull over I found the one and immediately gave Katherine a call Katherine was tremendous help throughout the re-sizing buying process I ordered a ring sizer from KJJ to doublecheck sizing The ring arrived beautifully packaged in a purple velvet ring box with a certificate also enclosed It is perfect and even more radiant in person I love it I would not hesitate to recommend Katherine James Jewellery to anyone and will be buying more pieces from KJJ in the future

It s Been Emotional

I did not find these guys on the internet I did look at many sites and then I had a word of mouth recommendation from a trusted friend My main concern was about buying jewels over the internet and receiving either nothing or some poor quality items I contacted the team directly by email to enquire about my preferences Katherine gave me advice and then left me alone try that with others you will never ever get away I kept searching and found what I wanted on the KJJ Site Wow I cried like a baby this afternoon when I received my ring It is truly beautiful Top quality and everything I hoped it would be The communication and service was completely customer focused I want to write more and I want to post a picture but this ring is for a very special occasion next March We tried it for the fit utterly perfect and then lovingly re-boxed and wrapped it until that time comes I cannot wait I will post pictures when I am able next March Thank you ladies for your advice support and magnificent service throughout I ll be back Karen

Katherine James I LOVE YOU

I found Katherine James on Instagram by accident and I have been stalking their gorgeous items for months Did I ever think I would order a ring online NOT being able to see it or touch it or see it on my finger NO BUT I saw positive reviews and figured it was time to get with the new way of shopping I ordered a gorgeous ring and I can tell you that I never once worried about anything I got emails right away from a lovely woman named Claire She was so helpful and informative and patient and the communication was AMAZING and all things wonderful She had my ring resized and in the mail immediately and before I could read her emails due to the time difference that ring was ON my doorstep Beautifully packaged and PERFECT in every way just like Mary Poppins I cannot recommend KJJ ROCKS enough I am a fan for life and I will buy from them again as soon as another piece calls out to me

Mega impressed A

I m mega impressed with the service here I ve bought two rings now and pleased to receive free postage and most of all free ring re-sizing My first purchased was refunded in good time with no quibble - I received advice from their staff on the types of engagement ring available for my now fianc e D Thank you Katherine James x

Where do I start

Where do I start The best ring I have ever owned The comments I have received have been glow worthy I bought the most gorgeous Sapphire and Diamond ring from Katherine and the admiration is real I went to buy a new car and even the Salesman commented OMG your ring It really does attract a lot of attention I m now considering changing the diamonds for slightly larger ones to enhance the beautiful Sapphire to its full potential Katherine has been so helpful Thank you Katherine can t wait to see what it s going to look like in its next stage