


New and Used Bikes For Sale Motorcycles Scooters Dealer Lancashire KJM Super Bike Ltd
Based on authentic user experiences
ian
6727 reviews
N/A
5 months ago
company from hell
I purchased a new motorcycle from kjm superbike near wigan last year it was a benelli tnt which was my dream bike but that quickly turned into a nightmare It was delivered to me with faults and they have tried repairing it several times but it never lasted and it spent around 8 months off the road in the first year owning it and since it was returned to me in march this year it has failed to start several times and it brokedown leaving me stranded again They did talk about swapping it for something else but that was just talk several weeks later the bike remains unusable and the management haven t bothered contacting me I am now in the process of court action to recover my money It s not like i m unapproachable i would like to sort some kind of deal out because i want and need a bike that is realiable but for some reason kjm superbikes feel its ok to sell me a crap unrealable bike and leave me to my own devices It cost me more than 7 500 with the alarm that they fitted for me and its never worked properly I thought a swap maybe the solution but they dont seem to want to sort anything out so court the county court maybe to only way to settle this Would i recommend a friend not in a million years it seems once they have your money you are on your own Five weeks now since the last breakdown but still no call will a solution so i will file the court papers next week if they continue to ignore my plight kjm superbikes are a chain of dealers in the lancashire area and MotoGB are the main benelli importers which are all part of the same group so beware If you enjoy walking bike a bike from kjm because i ve spent most of my time walking since my purchase Lee from Essex
Nadim
6727 reviews
N/A
5 months ago
Buyer Beware
My bike was supplied with no Mot Get it the Mot done locally and post us the bill they said 9 months and many calls later and still no sign of my money I ve had 3 bikes from them I ve had my share of problems but I m a fair an patient guy but never again this is the final straw I both spoke and wrote to the manager and it hasn t made a scrap of difference they simply don t care so my advise would be to buy elsewhere and save yourself a world of pain
The Rammers
6727 reviews
N/A
5 months ago
KJM Superbikes Dangerous greedy shady
This company import bikes from abroad then sell them as UK bikes without telling their customers My Fireblade had a recall on the petrol tank because it was dangerous I didn t find out because Honda thought the bike was in Italy It also failed it s MOT because the headlight points the wrong way they are different on Italian bikes KJM just ignoring communication Don t buy anything from them they can t be trusted
Adele Hulme
6727 reviews
N/A
5 months ago
lied about service
bought a zx12r a few years back soon turned out to have warped discs gave them the benefit of the doubt still cost 350 to sort out Recently bought a gsxr750 thats supposed to come fully serviced the oils like sludge the filter hasnt been changed the air filters been cocked up with white silicone rubber only needed a spanner to take out one spark plug the rest came out by hand and they still stamped the service book didnt get a call back about new tyres and they cant be bothered to respond to my email im not usually one to complain but im not going back there again
mark
6727 reviews
N/A
5 months ago
Lied about import
I wanted to buy an aprilia tuono v4r and kjm had a new one priced around 500 cheer than the opposition I asked them if it was an import and they said that it wasn t and also they could collaborate this because it had a warranty they even asked me to sign a portion of the hand book which they would send off so as to get my warranty The bike was fine but when i booked in for my first service at an aprilia main dealer dave milling whitehaven they informed me that bike required some work which involved fitting a new demand centre for the fly by wire throttle control system unfortunately they couldn t do this work free of charge as they had checked out my bike and it was an import I contacted KJM who said they had never said is was a genuine machine and that it did have a warranty but only with KJM but as the bike hadn t failed why did i have a problem The biggest sting come when i sold the bike as i lost a lot more than the 500 reduction in price i would have over a genuine machine and then i discovered the bike was in fact a 2011 bike and not a 2013 bike Make your own mind up about this company but i wouldn t recommend them to my worst enemy
Mr Harris
6727 reviews
N/A
5 months ago
Do not trust KJM
Do not trust KJMI bought a kawa Z800 travelled all the way from london Was promised that the bike is fully serviced washed and filled Got there on a rainy miserable there bike looked like it was on dirt track tyre totally squared and on limit tank is empty i thought it is only tyre that s fine drove the bike to london washed to bike to notice that fearings were all of different colors leaking seal on one the forks brake pads on limit a missing exhaust gasket after 3 weeks exvhanging emails the manager is trying to convince me that the seal and the gasket were lost on my 230 miles trip back ro london when thebike let the shop the fearings were visible and he doesnt believe they were of different colors i understood later why bike was not washed brake pads were within the limit when the bike left the shop etc etc but hey i got an apology for the empty tank if there was less than one star I would have given it to KJMStay away from them
Seighin O Ruaidhain
6727 reviews
N/A
5 months ago
Refundable deposit agreed now ignoring me
Recently I expressed interest in purchasing a bike from this company I was told I could leave a deposit which was refundable if I changed my mind received verbally and in writing I changed my mind and they are ignoring me now Need I say more Why they think they can get away with such tactics is beyond me If you want to do silly things like that then don t write it down Further action being taken Update Refund received surprising what a threatening note does isn t it I call it a letter stating the facts you can call it threatening if you wish An email would have been nice to acknowledge the cancellation had been approved instead of ignoring the 2 emails I sent As mentioned to you my crystal ball was turned off that day Whilst in the buying process emails were replied to straightaway yet as soon as I cancel I get ignored Do tell me what I am supposed to think My original order was via email not in the store as you state which was accepted quite happily why would a cancellation not be acceptable in the same manner Note if you leave a bad review you will get an aggresive email from this chap I found it amusing as this person actually tries to make you think you were in the wrong bless him Learn from your mistakes and move on don t dwell on bad reviews make yourselves better respond to emails even the bad ones and then you will find good reviews follow That s some free business advise for you
carl mort
6727 reviews
N/A
5 months ago
I went to kjm with intention of part ex
I went to kjm with intention of part ex my stunning immaculate triumph 675se that I was no longer able to cope with riding position due to illness I d seen a CBR 600f Honda 2012 thought it would be ideal swop as I have 1991 Honda cbr600f2 owned from new in perfect condition Loud sales guy initially helpful the bike was a little tall surprisingly as 1991 perfect for a 5ft1 Female He said he would have lowering kit put on so next day went back and did the deal with manager as sales guy off However day later sales guy phones telling me I am to pay for lowering kit and fitting I suggested he go talk to manager as it was covered in deal I heard nothing back infact I heard nothing for 3 weeks I had to keep ringing was told some cock and bull story about lowering kit I was fed up waiting so said I would go with trailer and pick up bike he said it had been through workshop for service and safety check and that it had been cleaned yeah but only on one side it had been sprayed with some kind of shine lubricant which had run down all over bike looked awful Later on closer inspection the chain had absolutely no slack whatsoever when sat on bike and less than 10mm when not sticker on mudguard states 35mm slack Chain was knackered rusty and dry as a bone the rear pads had hardly anything left on them and there was not even an advisory on these things And insult To injury only 6 months MOT Following lengthy conversation with photo evidence of above issues I was told by loud salesman that mechanic said chain was fine and loads on pads I now 4 weeks later have a bike that is not fit for purpose and still no lowering kit Basically once they have your money they dont give a stuff about you After care service is none existent Would I ever go there again would I hell
Graeme Wilson
6727 reviews
N/A
5 months ago
Sold Motorbike I had an agreement to purchase
I agreed to purchase a motorbike and signed the email to click and confirm the order over a bank holiday weekend The phone me once but did not take the returned call and emailed me once to which I confirmed I wanted to buy the bike They then sold the bike the next day to someone who came into the shop after I had agreed to purchase it Avoid dealing with this business they are not honest and cannot be trusted
Seighin O Ruaidhain
6727 reviews
N/A
5 months ago
beaware beaware
dont buy bikes of these guys online test bike before you part with your hard earned cash bought bike but very noisy bearing noise in gearbox Refused too honour warranty Part exon trade price lost over 1000pounds dealingwith David Youhave been warned Read previous reviews wish i had