Klcmortgages Reviews

I recently had the misfortune of this company

I recently had the misfortune of working with Kris from KLC Mortgages and I have to say it was an experience that left me feeling more than a little uncomfortable At first Kris seemed like your typical mortgage broker knowledgeable friendly and eager to help me secure the best deal for my new home Kris began to ask me increasingly personal questions that had nothing to do with my mortgage application While I appreciate a personable approach there s a fine line between friendly and invasive and unfortunately Kris crossed it I ended up feeling more like a subject of curiosity than a client seeking financial advice

This was the worst experience of my life

This was the worst experience of my life a big mistake I found a better deal myself by just asking my bank I was told no fees but the fees are actually hidden in the offer by the lender Kris came across as genuine at first but that is just the salesman in him I detected he was really helping himself not me It s subtle but I trusted my instinct and I was right That hidden dishonesty kept me awake at night Be very very aware

I ve had a frustrating experience

I ve had a frustrating experience with Kris He doesn t respond to emails and seemed to imply that I was at fault It feels like there s always an excuse and I can t help but wonder why this company operates this way It s concerning that they ve been able to continue like this for over twenty years

Disappointing Experience with Lack of Communication

I reached out to Kris for wealth management advice after being referred by a colleague who spoke highly of him Unfortunately my experience has been quite disappointing Despite sending a detailed email with several questions about his services I never received any acknowledgment or response This lack of communication raises concerns about the company s professionalism and customer service It seems I am not alone in this experience as I noticed several other negative reviews highlighting similar issues It s disheartening to see a financial adviser who doesn t prioritise client engagement or follow-up If you re considering working with Kris I would recommend proceeding with caution Effective communication is crucial in financial advisory services and my experience suggests that this may not be a strong suit for this firm I hope they can improve their responsiveness in the future as it s essential for building trust with clients

Spare yourself

I had an incredibly bad experience with Kris at KLC Mortgages I anticipated receiving solid guidance but instead it felt like I was conversing with a brick wall His dismissive attitude was palpable especially when I posed questions As a woman I expected to be treated with respect yet he spoke down to me as if I were completely ignorant about mortgages The entire process was exasperating Rather than taking the time to thoroughly explain the various mortgage options available Kris rushed through everything as if he had far more important matters to attend to At one point I even got the unsettling impression that he was attempting to ask me out on a date rather than assist me with my mortgage It was not only awkward but also profoundly unprofessional I felt like I was being herded toward the quickest sale rather than being afforded the opportunity to make an informed decision When I tried to voice my concerns about the terms and conditions he dismissed them outright making me feel as though I was overreacting It was disheartening to feel so belittled especially when I was merely trying to understand what was best for my financial future Ultimately I felt like I was just another transaction to him not a person with legitimate concerns I chose to work with another broker who actually listened to me and made me feel valued If you re in the market for a mortgage broker I strongly advise you to look elsewhere Spare yourself

AVOID

Poor knowledge poor communication poor offers poor poor everything Do not trust a penny of your wealth with this guy This is not his first company to fail he ll be moved on before you realise your money is lost He has repost images on Instagram claiming them to be his own they are not I wish someone had warned me No real customer has made a genuine positive comment about this company

15 years

Used Kris for over 15 years now from purchasing our first flat to a house to our next houses to many re-mortgages Always personable knowledgeable resposive and mostly importantly on it with latest economic data products and engineering Couldn t recommend more

Very efficient mortgage broker

Kris and Dina recently a sorted our first mortgage and we couldn t be happier They kept us updated at all times and while the sale dragged on even managed to get us a lower rate Superb communication throughout and very pleasant to deal with Already recommended KLC to friends and will continue to do so

Cant fault Kris one bit

My partner and I had an amazing experience working with Kris as our mortgage advisor He made the whole process of buying our home incredibly smooth and stress-free From the very beginning Kris was always on top of everything checking in with us every few days clearly explaining each step and always being available to answer our questions His communication was excellent and he made what could have been an overwhelming experience feel easy and even enjoyable We truly felt supported throughout the entire journey and always knew we were in good hands We can t recommend Kris highly enough if you re buying a home and want someone reliable knowledgeable and genuinely helpful Kris is the person you want by your side