Koiosshop Reviews

Rey was a great help

Rey was a great help Thank you in advance for sending me s replacement part

I needed a humidifier They sold me one

Quick shipping and excellent customer service Product works as expected

Koios representative was very helpful

I contacted a Koios representative by email and they promptly replied They were more than helpful and said they would take care of the problem with the Koiis 4L humidifier I bought from them on Amazon

My questions about my replacement order

My questions about my replacement order were responded to in a timely manner to my satisfaction

My customer rep was the best

My customer rep Caren was very professional knowledgeable and efficient My concern was addressed and a replacement part was requested for shipment

Robert s customer service exceeded my expectations

I was very impressed with Robert s professionalism and commitment to customer service Not only was he very patient when assisting me during our chat session but he also followed through with my request less than 24 hours later Truly Robert is someone that cares about the customer and is also very reliable Kudos

Requested Help With a Product

I requested help with a product warranty and a copy of the product manual Alex was very responsive helpful and addressed all my needs I m very satisfied with the company s customer service

Very quick to respond and explain how

Very quick to respond and explain how to get the replacement part I need Also explained the realistic expectations of delivery delays which is appreciated Love this hand blender and impressed with the customer service Updated 12 2 2021 Received the beaker part I needed and all is well