Secure Affordable Self Storage Solutions KO Storage
Based on authentic user experiences
Amanda Morrow
6731 reviews
N/A
4 months ago
Do not use this storage facility
Do not use this storage facility We moved from NC to OH this spring and needed to store our belongings until we purchased our home While we were renting and had a large unit packed with almost everything we owned a cat got into it A sick cat apparently When we moved out of the unit and had loaded nearly everything into the moving truck at the very back of the unit we discovered a dead decaying cat that had actually ruined 2 mattresses while decaying We couldn t no- wouldn t put those mattresses among our other belongings and there is not a dumpster at the storage location So we took pictures and left the 2 mattresses the cat and a blanket we covered up the cat with I informed the facility of this and the manager was supposed to call me so we could figure out what to do I never got the call I just kept getting payment notifications and then threats about fees and collections The arrogance and indifference to the fact that our property was destroyed is astounding We were supposed to be able to trust that the storage unit we rented from them was secure and that our property would be safe from things like stray animals We ll probably end up having to hire someone to go clean out the unit to avoid the extra fees because of the horrible way I m being treated I am so disappointed in this manager as a human being
Jerry McMillan
6731 reviews
N/A
4 months ago
Zero Trust in KO Storage
Zero Trust at KO Storage Now one would think a 13 year 25 000 customer of this facility would get some respect They have taken my RETIREMENT from me In a blink of an eye they will be telling you multiple LIES First let s just say their math skills are sub-par the very month before they auctioned me off credited me 18 00 when they received 180 00 They ruin my life over a simple math mistake They denied my Harley Davidson was in my locker the size of a semi trailer They sent me a picture when they were Tresspassing I zoomed in and found it Right by the back door Prior to that reception its told me it was impounded and up to me to find it I called everywhere no luck so I called the POLICE In my locker was not only collectibles but collection s I instantly went into a depression for what KO Storage had done to me Meanwhile they knew of their mistakes and offered me pennies on the dollar All this with no signed lease during the pandamic One last thing the 2 owners do not communicate at all If they believe I will just go away their naive I ve just begun If they don t settle it will go viral My goal then will be several tens of millions know my story with Sam Elliot as narrating I will also be working on getting laws changed then they will beg to get customers Thank you for reading