


Based on authentic user experiences
jan raes
6733 reviews
N/A
8 months ago
Truely excellent service beyond expectation
Truely excellent service when I was abroad Geweldig geholpen Dank Kpn
Boyd
6733 reviews
N/A
8 months ago
Annoying and unlogic
The website is difficult to navigate I can find three different prices when you search via Google and get directed to the KPN com website Buttons are unlogic and unclear
BizS
6733 reviews
N/A
8 months ago
3 months after subscription cancellation they are still charging me
I cancelled my subscription october 2nd for mobile and internet via their website THEY ARE STILL CHARGING ME 44 11 euros and 18 98 euros every month since I called from outside the country through my dutch friend who spoke in dutch to them because there is NO ENGLISH phone line and no outside of netherlands number had to called via paid skype The line cut we spoke to 2 different person they said to send an email 1 month later no answer from their email and they are still charging me This is the worst client service I had ever seen in my life I think
Arthur Bzk
6733 reviews
N/A
8 months ago
Scammers
Scammers scammers scammersYou pay for 1000mb s only to get 30mb s I have tested the connection using a cable using the wifi using multiple different speed test websites directly next to the modem from the other side of the house using a laptop computer smartphone etc etc I never get more than 300mb s You call a technician he whips out his KPN connection measure tool and tells you that everything is working just fine since his machine gets 935mb s which is also not 1000mb s and I have never reached 935mb s atmost 350mb s using an ethernet cable He also changes the modem and tells you you are lucky normally you would have to pay for this which seems very untruthful to me Scammers
Willem Smelik
6733 reviews
N/A
8 months ago
KPN has the worst speed I experienced
KPN has the worst speed I experienced in twenty years despite having cabled TV high quality cables etc nd the KPN box is even worse it seems to restart randomly slowly in the middle of a broadcast I will never sign up to KPN again
L kooijman
6733 reviews
N/A
8 months ago
horrible company
horrible company been in contact with kpn for over 3 years about fiberglass finally installed and now it is still not working properly no way to get in contact with the service desk my tv is not working trying to get in contact no way possible and I prefer to pay double the amount per month for Ziggo With Ziggo I can always get in touch with KPN not it is a lousy company After 3 years I am a costumer who knows what she is talking about and don t ever take KPN
Aria
6733 reviews
N/A
8 months ago
This is a really stupid
This is a really stupidI got an iphone from them an at the door they didn t give it to me an returned it just because I have a revolut bank card now they have returned it and I have to wait weeks to get my money back to put another order
Lianna Meelker-Amirkhanyan
6733 reviews
N/A
8 months ago
The worst company and service on this
The worst company and service on this planet the biggest in the Europe but I call it the biggest scam It is already 3 months I cant get a telephone because of the surname as I have two married one as well I called them they changed it and again the delivery did not give it I call KPN and literally attacked them all they have was excuses KON made me sure that they changed as it has to be and I would get the order and I still did not get it Nothing was chanaged They dont deliver telephones they are just advertising themselves like Corona was he biggest name but in the bad way Lets stop using this service that they finally stop being the biggest company in Europe This is the worst company
Time Genius
6733 reviews
N/A
8 months ago
The worst company on this planet
1 star is a compliment for this terrible company JUST STOP USING KPN The worst company ever IT took me 4 months and I still cant get a telephone Even I called and they made sure everything is filled normal and they changed what they considered I made wrong My married surname I placed first as in my all documents and still the delivery didn t give it to me as they changed nothing A bunch of liars unlogic stupid scam company the biggest scam in Europe not the biggest telecom in Europe NEVER USE KPN They are the worst Why there is no 0 star 1 is too much for them They don t even care about their reviews and 81 of 1 star
Willem Smelik
6733 reviews
N/A
8 months ago
KPN Internet does not deliver
KPN Internet does not deliver KPN TV is slow keeps restarting of its own accord the guide is slower than slow I have cabled ethernet throughout my home so it s not down to dodgy WiFi and I have a strong WiFi on top of this Worst internet experience in 25 years