Krdcatering Reviews

I purchased an electric griddle from

I purchased an electric griddle from KRD on 12th February 2025 and received it on 14th February 2025 but it doesn t work at all I have tried contacting their customer service multiple times but they have completely ignored my requests for support The lack of response and poor service is unacceptable I would not recommend buying from this company as they do not stand behind their products or assist their customers Very disappointed

Terrible Customer Service and Lack of

Terrible Customer Service and Lack of SupportI purchased an industrial mixer from KRD but unfortunately it arrived damaged and with electrical issues I immediately contacted the company and was told over the phone that an engineer would be sent to resolve the issue However after multiple calls and emails I have yet to receive any confirmation of when this will happen Now the company is not answering my calls or responding to my emails leaving me with a non-functional machine and no solution I have formally requested a pickup and a full refund but so far no action has been taken The lack of commitment and support from KRD has been extremely frustrating I do not recommend this company to anyone looking for reliable products and customer service If I do not receive an immediate resolution I will have no choice but to take legal action

Negative experience

Hello purchased a fryer in late November 2024 As a new business and first of all one side has stopped working and now the other side I have contacted them and they are good with replying but not getting a resolution or getting anywhere so resorted to writing this review

Absolutely shocking products and

Absolutely shocking products and service Pie warmer bought awful quality not fit for commercial use fisher price could make a better product called and spoke to someone who said it was not his problem emailed multiple times with zero reply Basically thieves selling online scammers could be used to describe them Avoid at all costs don t get stung like me They should be ashamed of themselves and take down their joke of a business

Superb

Superb company I ordered an industrial mixer for my fledgling business and I have to say it was a very smooth transaction Even the courier gave me a hand to get it into the premises as it weighed 91kg 10 out of 10

Fast delivery

Came quicker than I expected Said 2-4 days but they managed to deliver it next day Nice prices too

I appritiate the quick delivery and

I appritiate the quick delivery and perfect customer service The prices very good and best quality Thank you krd catering