


KRD commercial catering equipment suppliers based in south east london
Based on authentic user experiences
David Devenney
6734 reviews
N/A
6 months ago
Despicable Customer Service
If I were able to write a minus review I would We are a small military veterans charity who provide a free hot meal every day We fundraised for a replacement freezer a significant spend for us and purchased it from KRD It arrived broken and on a broken pallet dumped on the street outside our building Despite numerous emails KRD continues to ignore us haven t picked up the faulty freezer and provide a refund They should be ashamed of themselves and their customer service is despicable Buyer beware
Saman Pourmoghadam
6734 reviews
N/A
6 months ago
I purchased an electric griddle from
I purchased an electric griddle from KRD on 12th February 2025 and received it on 14th February 2025 but it doesn t work at all I have tried contacting their customer service multiple times but they have completely ignored my requests for support The lack of response and poor service is unacceptable I would not recommend buying from this company as they do not stand behind their products or assist their customers Very disappointed
Wanderson Braga
6734 reviews
N/A
6 months ago
Terrible Customer Service and Lack of
Terrible Customer Service and Lack of SupportI purchased an industrial mixer from KRD but unfortunately it arrived damaged and with electrical issues I immediately contacted the company and was told over the phone that an engineer would be sent to resolve the issue However after multiple calls and emails I have yet to receive any confirmation of when this will happen Now the company is not answering my calls or responding to my emails leaving me with a non-functional machine and no solution I have formally requested a pickup and a full refund but so far no action has been taken The lack of commitment and support from KRD has been extremely frustrating I do not recommend this company to anyone looking for reliable products and customer service If I do not receive an immediate resolution I will have no choice but to take legal action
Ahmed Ahmed
6734 reviews
N/A
6 months ago
Negative experience
Hello purchased a fryer in late November 2024 As a new business and first of all one side has stopped working and now the other side I have contacted them and they are good with replying but not getting a resolution or getting anywhere so resorted to writing this review
kevin anderson
6734 reviews
N/A
6 months ago
Absolutely shocking products and
Absolutely shocking products and service Pie warmer bought awful quality not fit for commercial use fisher price could make a better product called and spoke to someone who said it was not his problem emailed multiple times with zero reply Basically thieves selling online scammers could be used to describe them Avoid at all costs don t get stung like me They should be ashamed of themselves and take down their joke of a business
Paul Bailey
6734 reviews
N/A
6 months ago
Superb
Superb company I ordered an industrial mixer for my fledgling business and I have to say it was a very smooth transaction Even the courier gave me a hand to get it into the premises as it weighed 91kg 10 out of 10
Angel Damson
6734 reviews
N/A
6 months ago
Fast delivery
Came quicker than I expected Said 2-4 days but they managed to deliver it next day Nice prices too
Ayaz Gasso
6734 reviews
N/A
6 months ago
I appritiate the quick delivery and
I appritiate the quick delivery and perfect customer service The prices very good and best quality Thank you krd catering