Krogerwireless Reviews

Awful

Awful Don t use this service The website sucks the customer service isn t open 24hrs They want ALL your info verified IF you can get them on the phone it takes forever to do ANYTHING Trust me the worst service for a burner phone ever CANT even reload time with 611 quickly PAIN in the ass service provider Very invasive

I am supposed to have a 13 digit code

I am supposed to have a 13 digit code to activate my account but I have never received it from Kroger Wireless So I can t even get a phone number I am so angry right now I called the new customer number and they said they can t proceed without that number from Kroger wireless for the rate plan Their suggestion was to buy more minutes at the store Since I spent all my money on this phone and 3 months of service I can t do that If I had any money I sure wouldn t be getting service from this company This is the most screwed up customer service I ve ever experienced and I was a custom service manager for over 20 years

Unprofessional representatives

Kroger Wireless may be an okay service plan if it wasn t for their unprofessional representatives Little to no help I was trying to help someone with their service and I had a representative to hang up on me before 10 because he didn t want to answer my questions After that I called back and what did I get I got their pre-recorded automated system Will never deal with this service plan again

Please beware

I purchased a phone through their website and I received a defective phone that won t read the Sim card and has obvious manufacturer damage hence is completely unusable The company has absolutely no way to contact anybody that can exchange or refund my purchase or do ANYTHING other than run me through the same basic troubleshooting over and over again from an out of country call center They give me the same unmanned phone number over and over and the same website url that doesn t work and I don t think they have any mechanism to help me whatsoever I m preparing to file a fraudulent charge and report the company to BBB for selling me a defective phone and not allowing me to get a refund Please save yourself the headache and don t buy anything through them Even on the responses on this thread they just give out the same automated telephone line with the same call center drones that hang up on you and keep leading you on without actually doing anything

I wireless phone service

good service cheap no problems still have flip phones too

Kroger is awesome and love it that they

I have never had a problem with this phone service I think it is great for the price

Kroger is the best grocery store

Kroger is awesome and love it that they have a phone plan

I absolutely love smiths which

Kroger is the best grocery store I did not know they sold phones though I m here for the giveaway