Kuantokusta Reviews

They lead you to bad websites

They lead you to bad websites no refund tracking available and cancellation of orders with no reason

They don t assume errors

They don t assume errors Send the wrong quantity and never try to answer difficult questions

Never ever

Making advertising for cheap products after Order payment confirmation as usual But after one week without any reason the cancelation and very late refund of money Bad service no information Sorry - no more

Provide products that do not work refuse refund

Provide products that do not work and when a refund is requested as per EU consumer rights law they refuse and instead insist on sending the product for repair quoting a repair time that exceeds 30 days which is also non-compliant with EU law Terrible customer service and openly and blatantly breach EU regulations Update I contacted their customer support as their response suggested but they didn t help It was only after officially complaining about Kuantokusta to the competent Portuguese authorities that almost 50 days after order did I eventually receive a refund Avoid Kuantokusta at all costs

All the emails I write to you come back

All the emails I write to you come back undelivered To which email do I write a product complaint

Order Television

I order TV on 28 of Oct but they didn t deliver product untill 3 November as it was deliver expected on 31 At last they cancel order with out giving any reson to me Worst service Now i am strugglling to get money back

I asked where to send a complaint

I asked where to send a complaint Kuandokusta pt send me an email address We send our message and standard message come back to send our complaint Not happy with Kuandokusta pt Please send me an email address which accepts the complaint and doesn t send just another message Difficlut to dialogue with KK

Yes I already send you photos complain many times nothing resolved your form difficult to fill in you got my details can t you help by forwarding photos of damaged product complaint

I write to Kuantokusta and they never answer To send back a damaged product received I have to fill a form with too many questions The email address I send my conplaint doesnt accept any mail What to do My 145 days are up TerribleSorry I mean 14 days and not 145 days

This is a black hole sort of company

This is a black hole sort of company They delivered the product that is fine but after that there is NO WAY to communicate with them and the ecommerce web site says I never completed a purchase

Positive is that you always have all

Positive is that you always have all prices from stores in one place Negative from my experience that order did not come on the day agreed and I cancel the orders then Postive is that they make a return in less than a 3 hours which is perfect Negative is that you can be transfered even to Abroad stores so if you want to reimburse expense in Portugal company you can not