Kyotosoul Reviews

Do not accept returns SCAM Company

Sizes even smaller than they tell you They do not accept returns They are a SCAM organisation DO NOT BUY

Kyotosoul do not respond to their

Kyotosoul do not respond to their emails I bought some trousers and they are too small I have been emailed them 3 times over the last 6 months and have received no communication I am stuck with a product that does not fit A complete waste of my time and money

There is no customer service

There is no customer service no product received and I have already reported to my bank as a scam company Stay away from these scammers

AVOID THESE SCAMMERS AT ALL COST

I contacted this company via their website Kyotosoul com to request a refund for a purchase I made with them I had received no shipping notice or delivery of goods since I made the purchase I was told by my bank to give this company 15 days to respond to me before they would make an official dispute on my behalf They never responded to me so I went back to my bank Halifax to start the dispute process for a full refund Well I have just got off the phone with my bank and these POS s are disputing my claim for a refund with Visa now So have to wait another 30 days on top of the already 73 days I have waited for a refund My Bank tells me they have filed evidence with Visa to dispute my claim which the bank can t or won t tell me exactly what it is I have requested Visa to email me this so called evidence via Halifax as I have received no goods or communication from this despicable company Please refund me my 87 20 Neil Salmon

Can t trust KyotoSoul

I ordered for two Kireina pants and received them properly The problem was that the size I had ordered where two sizes to small so i wanted to Exchange these pants Send an E mail with photo s of the pants but never get an answer No Phone number available to contact a service departement or something like that Lost almost 100 - Good job Kyoto soul

Potential fraud

The product the company sent arrived in good time However it was really poor quality They have a 30 day money back guarantee and a sensible looking refund policy However I have messaged them 6 times and have heard nothing back about where to send it I have given them final warning before I report them to my bank as fraud

low Quality clothes are not as described

the clothing has a poor quality The trouser legs are of different lengths The size is much smaller than described 30 day money back guarantee is not met Tried to contact several times No contact possible Emails are not answered No exchange if the clothes do not fit

Don t buy

Very low quality garments Delivery took longer than announced Size did not fit and don t accept returns despite saying the opposite in the website