Labcorp Reviews

My insurance not accepted - have to pay

I made an online appointment 6 weeks in advance I was prompted to enter all my insurance information Appointment was accepted and confirmed When I arrived I tried checking in with the QR Code supplied in my confirmation email Scanner did not respond to QR Code - I had to re-enter my personal data and driver s license at scanner When my name was called to go in I was told ONLY THEN that Lab Corp doesn t accept my insurance and I would have to pay their fee for the labwork I declined and left - upset I d like to know why my insurance information was accepted when I made the appointment

Unbelievable Incompetence

Wow I NEVER leave company reviews but felt the need to let management know just how poorly their operation is Worst experience I ve ever had getting blood work Aloof rude incompetent inefficient receptionist and lab tech Took 2 hours start-to-finish and there were only 2 other people in front of me The blood draw was the most painful I ve ever experienced My Doc cannot get the results despite several attempts You cannot call and speak to a human being - response is all reps are busy try again later Absolutely astonished you can run a business this badly and stay afloat I will never go to a lab corp location ever again Negative 5 stars

Terrible Go elsewhere

I am giving 1 star because 0 stars cannot be given They literally lost my son s Bloodwork or lab results He needed his Hepatitis B titers measured for graduate school and went to Labcorp and they lost the test results blood etcetera They simply cannot find the specimens How does that happen Customer service is non-existent at this place They simply do not care and are very nonchalant about this occurrence AVOID at all costs Go to Quest

Lab Corp billing is outrageous

Lab Corp billing is outrageous They send out pay upon receipt notices before they file claims they often double bill for the same charge and challenge you when questioned they blame the bank for their inordinate lag time when crediting your account SAVE YOUR BILLING STATEMENTS and YOUR BANK STATEMENTS if you use online banking It s one shoddy operation

I will never use Labcorp again

I will never use Labcorp again I have small arms and the nurse poked me like I was a 300 lb gorilla I ve never had anything so painful as I m sure she hit a nerve She was obviously rushed because the waiting room was full of people and inconsiderate at best to not allow for my small arm

Harassed me endlessly for 3 bucks

Harassed me endlessly for 3 bucks Just for fun because they were being such jerks I kept holding out and didn t pay them I always pay my credit is perfect But I just didn t like the communications from this company so I waited They threatened a collection agency I didn t get harassed at all by the hospital that I owed 2000 to Now I come here and see all the negative reviews it makes sense I finally did pay them and they are still harassing me

Never Again will I use LAB CORP

Never return calls only one automatic sign in machine worked admissions person said my info on insurance was never entered It was No seats people waiting outside most without masks I am immune compromised with lung cancer told by oncologist to get bloodwork done ASAP Lots of children waiting who knows if anyone has up to date Covid or is infected Admissions person wore no mask All the phlebotomists wore masks COVID infections on rise in NJ so why not require masking for patients all staff If I get infected I will die Waited an hour before my name was called then standing in line in hallway for more than 20 minutes Automatic handicapped door opener inoperable Wall machine with hand sanitizer empty Liquid on floor under chair urine One positive thing the person who drew my blood was kind competent professional

Labcorp is the WORST lab I have ever

Labcorp is the WORST lab I have ever dealt with in my life Due to technical issues they failed 3 of my totally different samples And I have been waiting for my results for 6 weeks now they just keep telling me the results are pending for another week two weeks and then again one more week and the result just never comes The result of the test is important for me to get before I make a TIME-SENSITIVE Decision Never use them Customer support just hangs up on you when ask questions SCAM