Lagan-homes Reviews

LEAVE RATBY ALONE

LEAVE RATBY ALONE We don t need anymore homes Out village is struggling already with all the latest developments Our water pipes gas pipes roads school doctors can t take it we re well past capacity and our beautiful woodlands and green spaces are all but gone Build somewhere else

Poor Customer care and quality

Extremely poor customer service We brought our home with Lagan in Mach 2024 Found there is flooring issue in Jan 2024 and they agreed to fix it before we moved in However there was nothing done and we put this issue on our snagging list and hope they will fix it at some point The site people are lovely which they viewed and took picture of the issue then confirm they will pass the issue to customer care Now customer care denied there is a problem and said it was us not following the product care instruction which caused the damages Even you have all the evidence and dated picture they still denied the problem Reconsider if your are thinking to buy a all ready to move in new build home as there is no after sell customer service

Very Helpful Good Quality Houses

I attended the launch of Steeples Green on Saturday It was very busy when I arrived however the sales staff acknowledged me and was very helpful There was only a show home for a 4-bed property and as a first-time buyer I am looking for something much smaller They took me into a 3-bed property that was unfinished which allowed me to get a real sense of the size and was definitely more within budget Overall the staff were very helpful and the quality of the homes I looked at were very good Highly recommend attending their launches and looking at buying their houses

We love our new Lagan Home which we moved into last October

We moved into our new house in October 2022 We are absolutely delighted with it Inevitably as with all new build homes there have been a few snagging issues but the customer care team have been extremely quick to respond and get things fixed The team are attentive polite and friendly and are a pleasure to communicate with

Simply impeccable service

Simply impeccable service Very helpful throughout the process and friendly They make you feel welcome and respected If anything was not working like my bathroom extractor fan it s replaced quickly without question or complications and the fan was my only minor issue - House immaculate and feel they will still be helpful well Into the future if anything else goes wrong Thank you Lagan Homes I would fully recommend using you to anybody Mark

Kingstone Grange Home

We went to Kingstone Grange to look at the new houses on offer in January 2023 The sales staff were exceptionally nice guiding us through the process of ordering our new home choosing all the options and making sure we were kept informed along the way We took possession of our new home only two months later and everything is perfect We ve had no snagging issues at all everything works as it should The site manager has been absolutely brilliant calling in and making sure there are no issues on a regular basis I d highly recommend Lagan Homes to anybody First class service from lovely people

Lagan Homes Kingstone

From start to finish and even now the service has been amazing From our first meeting with Gail to reaching out to Jason for little touch ups sometimes through my own doing nothing was to much trouble Everyone is super friendly and can honestly say I ll miss seeing them when the site s complete The move overall for us was challenging however Lagan Homes made it easy and as stress free as possible Gail was always there to reply to emails however big or small my questions I couldn t have done this process without their support Can t thank the team at Kingstone enough for all their work it s been an absolute pleasure and joyful experience

Totally delighted

I cannot praise Lagan Homes Kingstone Grange enough From our first viewing with Gail to our moving in February nothing was too much trouble This is our first new home purchase 2 previous homes were previously enjoyed but we had no need to be nervous over any snagging issues as they were few and far between and Site Manager Jason dealt with everything promptly and efficiently Totally delighted with our move and the quality of our new home

The Lagan home team at kingstone Grange

The Lagan home team at kingstone Grange Hereford have been amazing throughout from Gail at the very beginning showing us our new home and going through everything with us first time buyers to Jason answering our questions and helping us in our new home nothing ever seems to be a bother always on hand if we have any queries or issues very helpful we cant fault anything