Laka Reviews

Highly Recommended

I highly recommend Laka Very reasonable premiums and great customer service I recently had my bike stolen and was really impressed with the way the team handled my claim Will definitely stick with them

My experience with Laka bicycle

My experience with Laka bicycle insurance is nothing short of exceptional All the way through the process someone has been there to assist me I had a road traffic accident in 2023 and when dealing with PTSD and physio to get myself back to good health it means a lot to know LAKA had my back when needed I d like to add a thank you to Rich who helped and advised me every step of the way An absolute star and a credit to the company

Brilliant cycle insurance with no hassle claims process

I ve been a customer from the outset It really is the best cycle insurance around Claims process is very easy with no excess and you re covered for what you state the value of your bike is not what someone thinks your market value is Premiums can be lower if claims within the group are down so this is a shared risk model which is exactly the way insurance should be Great team behind the company as well meaning this really is a top class outfit Highly recommended

Simple from start to finish

Simple from start to finish I worked in insurance for 30 years and this is exactly what you want from an insurer No fuss speedy and courteous service from knowledgeable people

I recently had the pleasure of working

I recently had the pleasure of working with Julia at Laka to sort out a claim and get my bike fixed and I couldn t be happier with the service I received Julia was incredibly helpful professional and efficient throughout the entire process She took the time to understand my situation provided clear and timely updates and ensured that my claim was handled smoothly Thanks to her dedicated support my bike is now back in perfect condition Julia truly went above and beyond making what could have been a stressful experience completely hassle-free Highly recommend her and the team at Laka

Did my first claim

Did my first claim contact was very easy everyone extremely kind and helpful and the payment came in same date Can t recommend more than Laka really simply amazing

Absolutely amazing support

I could not fault Laka they have been absolutely incredible since my bike wheel got stolen in London They are so personable in their approach and really timely replies I was reimbursed for travel costs I had incurred as a result of not being able to cycle and was able to do the repairs at with my local bike mechanic and support his small business

Great service and quick resolution

Great service and quick resolution no issues when making a claim for a stolen battery Mitch was efficient and sorted the claim extremely well