Lakeshorelearning Reviews

Does not respect privacy laws

This company does not respect privacy laws I have unsubscribed from their mailing list at least 3 times over the course of a year and they keep mailing junk mail to my house Worse yet when I unsubscribed through their website they then added me to an email marketing list The unsubscribe link in their promo emails then doesn t work Very shady marketing practices

prodact price very high shpping and tax

prodact price very high shipping and tax alsovery bad wabsit

Terrible customer service on 800 When stores there is

When I buy from the stores there is never a problem The people are nice and everything goes well I wish I could say the same when I call the 800 I have been a good customer of Lakeshore Learning having 8 grandchildren but every time I want to use a 5 reward they send me via email there is an issue To buy two paint sets took 3 people because my rewards wouldn t work I had 636 points which everyone agreed It subtracted 500 points for the 5 reward I redeemed leaving 136 points but nobody could figure out where the reward went I spent close to an hour on the phone Finally the third person saw there was a glitch in the system If this happened once I could understand but every time there is a reward involved I get the feeling they don t want to give it to you If I was not persistent they would not have given it to me It s only 5 but it is the principle of the thing You get an email saying you have 636 points and you earned it Using it is another story All they had to do was look up how much I order and know that I was not trying to rip them off Terrible customer service at the 800 Goodbye Lakeshore Learning

They need to fix there customer service

They need to fix there customer service center on the 800 number I ordered toys by phone They sent me a 25 discount on 1 product and when I tried to use it some how who ever it was taking my order never applied it and I never got my discount I called back and after a long time waiting they gave me the correct amount I called back again to tell them they never adjusted the price and got the answering machine 3 times even though I called on regular business hours I left a message like they said but didn t get a call back I don t think I will be doing business with these people anymore It s a shame they have cute well built products but it s not worth the hassle you have to go through to get it I will continue to call them until I get results They owe me at least 10 00 If done right in the first place we wouldn t be talking about it Again it s not that much but what s the point of giving out the coupons

Very Poor Service

Our order was placed on 12 11 It was supposed to ship within 3 business days but did not ship until an entire week later on 12 18 Furthermore the shipping service Lakeshore provides must be the slowest kind because our family still has not received this order and won t until 12 26 now These items were supposed to be Christmas gifts and now will be late When notifying customer service about this problem they just blamed it on the holidays and made no offer to help compensate for this problem All other companies and FedEx have managed to deliver their shipments in good time this season so Lakeshore should not promise to ship within three business days if it s not realistic for them and still use the slowest shipping service on top of that Lakeshore needs to do better for their customers who pay a lot of good money to try their products This was our first time ordering from Lakeshore and will be our last We will not recommend Lakeshore to anybody

Order still says processing after a week

I ve been trying to contact them since last week about my order no response The site says they ship within 3 days it s been over a week now

5 Star for me

A for everything From the catalogs to the customer service to the actual items Extremely content with my purchase for my 4 year old

Always good products for teachers and

5 Star for me Excellent store and customer service I just purchased last week and the item arrived on time Highly recommended store

I ordered a gift for my grandson for

Always good products for teachers and care givers One of the only places to by multi-cultural dolls and products Thanks Lakeshore for your dedication to quality learning materials for all children