


Indian Grocery Store Online Asian Supermarket Lakshmi Stores UK
Based on authentic user experiences
Vijay
6731 reviews
N/A
5 months ago
lost my money no items received
They collect weekend additional delivery charges but never deliver I did not receive my my order with delivery date 18 06 2023 till date They are replying with default answers without trying to understand or resolve the exact issue
Aditi Pawar
6731 reviews
N/A
5 months ago
Horrible customer service
Horrible customer service ordered fresh fish which was to be delivered on a certain date which never happened Then finally they courier it and the courier is delayed due to DPD issues Ultimately when received it was all smelly and leaky I had called them when DPD said it is delayed and they did say that it is highly likely that the parcel will be spoilt due to delay but when I received it it was smelly without any ice pack They refused to listen saying they wanted me to wash the fish and try it and there is nothing they can do Opening the box itself emitted a foul smell in the kitchen and they wanted me to open the packs and take pictures Ultimately I refused to do that as the smell was rancid and rotten Will never purchase from them Every person you speak to gives different and contradictory message which is clear they don t want to refund the exorbitant charges they charge They are nothing but fraudulent business who cheat their customers
JIMMY
6731 reviews
N/A
5 months ago
Unreliable service
Unreliable service Order came 2 days after the date confirmed on the order placement I got several phone calls to let me know that some of the items were not available Yet they were still advertising the items on their website Had I known they could not fulfill the order I would have ordered from another company When I complained I got a brief email that did not address my complaints Obviously they don t care for their customers Quality of items mangoes in this case was split and bruised I was beyond wasting my time complaining to them as they are just not interested Be prepared to not get all your items and get poor quality on those items you do Terrible
Gen Acnt
6731 reviews
N/A
5 months ago
Ordered fresh fish
I have ordered fresh fish - sardine It s mentioned as cleaned fresh fish but received the fish without cleaned totally disappointed Wouldnt recommend for fresh product
Manu Bhatt
6731 reviews
N/A
5 months ago
Bad products and bad service
They sent me a bad product The pan had layers coming off I sent them pictures and called them several times Worst part is the ey did not even bother to respond or callback Will never be ordering from them again
SG
6731 reviews
N/A
5 months ago
Pathetic service and chindhichor
Pathetic service and chindhichor people dont even know how to do a business Liers are sitting in their customer service team and making false promises to people Store manager is even more pathetic than the customer service people Would never recommend them to anyone and will also spread it in all my groups and also let people know in my circle who buy the stuff from them
Sharada K R
6731 reviews
N/A
5 months ago
I have ordered mangoes and it was very
I have ordered mangoes and it was very worst and not eatable throw in the bin just wasted money don t see the website picture and buy it they will cheat you
RAMESH JANGILI
6731 reviews
N/A
5 months ago
It is a negative rating
It is a negative rating Liars pathetic and poor service Mangoes were rotten and full of worms Bloody team does note even respond to the calls messages or emails They deserve to be reported Let us get this shameless liars off from the business They better refund the amount to all customers
RAMESH JANGILI
6731 reviews
N/A
5 months ago
Took my money but never delivered and
Took my money but never delivered and then no communications
RAMESH JANGILI
6731 reviews
N/A
5 months ago
extremely sad with purchase
extremely sad with purchase they sent poor quality thotapuri mangoes which was ripe ideally they should be RAW they think its ok to send perishable products in poor quality in UK which is sad they dont offer refunds because they dont want to make loss but would like to consume poor quality product they send which was binned