Lampeoglys Reviews

Unacceptable Delivery Condition - Request for Immediate Refund

I recently placed my first order from Lampeoglys delivered today 30th May 2024 Upon delivery the courier guy informed me that the package contained broken items as evidenced by audible damage within the parcel which he had noticed while shipping the item Upon inspection I discovered that several bulbs were indeed broken I have documented the condition of the package upon delivery with photographs I refused acceptance of the delivery and the goods were returned in their original damaged state Now I have sent those images to them by email also Given the circumstances I must express my disappointment with the inadequate packaging and handling of such fragile items I have now written an email to refund my full payment along with pictures of broken items and I am awaiting their response however the first experience has already been really disappointing