Lampsdirect Reviews

Lamp bricked my projector

The lamp bricked my projector with a spark-inducing POP Infuriatingly though perhaps inevitably Lamps Direct claimed it to be a problem with the projector itself despite it having functioned brilliantly for years After then seeing their tragic rating on Trustpilot about suspect lamps which I wish I had seen earlier and being told that my postage x2 wouldn t be refunded because it s a return-to-base warranty I had to accept that I paid out two lots of postage just to have my projector destroyed not to mention the cost of a replacement projector on top Beware

Company crooks

Company crooks A lamp bought for my retro that lasted only 3 weeks the lamp goes out without any reason I will see a professional who looks at the retro and the lamp and means that the lamp sent is not that of orgine which caused its dysfunction In contact for 10 days with the SAV which is certainly the worst scammer that I could have or this one first me lie on the warranty period telling me that it is only two months while it lasts 3 months after he asks me misleading questions wanting to make me bear the responsibility do not propose any solution After informing a consumer association they confirmed that it was part of their practice many other customers are in the same case We have to make a complaint to be heard Escape this company like the plague Entreprise d escrocs Une lampe achet pour mon r tro qui n a dur que 3semaine la lampe s teint sans aucune raison je vais voir un professionnel qui regarde le r tro ainsi que la lampe et me signifie que la lampe envoy n est pas celle d orgine ce qui a provoqu son dysfonctionnement En contact pendant 10jours avec le SAV qui est certainement le pire escroc que j ai pu avoir ou celui-ci d abord me ment sur la dur e de garantie me disant qu elle n est que de deux mois alors qu elle dure 3mois apr s il me pose des questions fallacieuses voulant me faire porter la responsabilit ne me propose aucune solution Apr s renseignement aupr s d une association de consommateurs ils m ont confirm s que cela faisait partie de leur pratique bien d autres clients sont dans le m me cas Oblig de porter plainte pour se faire entendre Fuyez cette entreprise comme la peste

There is a good reason why you get a 3

There is a good reason why you get a 3 month warranty with you lamp from lampsdirect - they will give out after 4 After emailing them they offered a replacement Once my original was in the post they then went back on this Left out of pocket and now with nothing not even a broken lamp to show for it

Worst people on the world

Last year i bought a set of 2 lamps from these people The price was right so i took it the add was saying OEM lamps the stock was plenty and arival time 2 days I called them to check the price and the availability prior to purchasing and I ws asured that is the price and thet they are in stock This was on a Tuesday i think I had a gig set for Saturday involving my 10k projector the client payed 50 in advance Here s me thinking all is good when on a friday morning I received a call from their sales team saying that there s been a mistake the lamps i wanted actualy cost tripple the price and that they aren t even in stock they will have to order them and will arrive to me next week past my gig Through a miracle i managed to find the lamps and do my gig but i lost a year of my life with stress then A bunch of p s AVOID

Lamp Unit Blew up within an hour of use - seller will not replace

Bought a replacement lamp for my Optoma HD700 in May 22 Installed June 22 after I checked with them about fitment as no instructions received and appearance was different from original lamp i had in it It s not my main projector so it only became apparent 188 days after purchase that there was a problem Essentially the bulb unit I bought from them blew up in my face I put another bulb unit back in and this worked fine so it seems to be an issue with their bulb I raised an issue with them and unfortunately found the same response as other reviewers Essentially they blamed the projector for developing a power fault etc and refused to help Their listing suggested a life of 2000 or 3000 hours This bulb exploded after less than one I wish I d seen these reviews before buying as it s exactly what s happened to me so I will not be buying from this company again May as well have bought a cheaper unit off Ebay I m also disappointed to have to fight for my rights as a consumer when not only does it appear to be an issue with their product but it could have been nasty

AVOID

AVOID First bulb failed within 4 weeks The replacement failed at 238 hours 7 months old They won t budge on refund partial or otherwise They state my projector is likely at fault Both times I put my original bulb back in and it works fine

Save yourself the hassle

Purchased a lamp from them with a lead time of 7-10 days After 2 weeks there was no communication from them about the status of the item Rang them up to ask what was going on only to be told they no longer stocked that lamp Due to their poor communication I was waiting on a lamp that was never going to arrive They still haven t removed the lamp from their website so I m sure I ll not be the last person to go through this

WARNING AVOID BY ALL MEANS

WARNING AVOID BY ALL MEANS Don t buy anything from them it has burned my Optoma like others guy described below same thing spark made by one of lead connectors that goes beyond line of housing and has touched the other metal element of cooling fan and has blown transistor on ballast unit rectifier bridge ceramic internal slow realise fuse and probably colour wheel motor However I ve explained everything and I was rather expecting some help support instead received email that its not possible them lamp has caused damage and said my projector was faulty I presume this is not even company registered they should be insured incase such problem Trust Pilot should really place them in line of worst company in UK However I haven t finished with them yet

Dont bother with their cheap bulbs

Dont bother with their cheap bulbs they really arent anywhere close to original bulbs and never last more than about 6 months before they start dimming - and that is like 50 hours let alone the 5000 hours that they should last This is true with two different bulbs that I have tried Save yourself the faff and buy a proper authentic bulb as much as I was keen to try and save some money