


Based on authentic user experiences
Michael
6737 reviews
N/A
5 months ago
Pre ordered - 3 Months later told no stock available -
Wow - very very disappointed Pre ordered an item - literally the day it was available on pre order - in April Chased it 3 times after once being told it was due to be dispatched soon I ve now been told in June there isn t enough stock to fulfil my order and a refund has been issued I actually think I may have been one of the very first people to pre order the item as it was done straight away Will I shop with them again Yes - because of Lando the merch looks awesome but I m hoping for a better service next time Come on a pre-order how do you not have stock to fulfil them I was content with it taking months as I just wanted the item
Ian Rowe
6737 reviews
N/A
5 months ago
Lando s LN Store can t deliver
Ordered from LN Store 4 weeks ago they ve had my money for 4 weeks and still no delivery Contacted them twice and all they say is we are doing our best Not a good reflection on Lando Norris maybe he could help speed things up
Veselina-Natalia Stancovici
6737 reviews
N/A
5 months ago
Not happy to pay extra customs
I had ordered two T-shirst from the online store with the trust that what was written on website is true the price you see is what you get no extra custom taxes if you order from a country outside UK I also requested both T-shirts to be sent in one package The reality was not this I had to pay extra customs and handling fees at the country of arrival and not only once but twice because the T-shirts were split in two packages I can say that with that extra payment I had to make I could have gotten more than one Tshirt Apart from that let s go Lando
Susan Hutton
6737 reviews
N/A
5 months ago
From initial request for return refund
From initial request for return refund over three weeks have passed and my 15 year old is still waiting for a 70 refund Takes days for them to reply to emails and the actual returns process is ridiculously slow also cost her nearly 10 to return Royal Mail tracking shows items delivered back to store a week ago and still no refund or response to email
George Oliver
6737 reviews
N/A
5 months ago
I ordered a sweatshirt on 15th June and
I ordered a sweatshirt on 15th June and requested a return and exchange on 21st June as the sizing was not right It is the 23rd July now and I am still waiting for a response
Benjamin
6737 reviews
N/A
5 months ago
Preorder back in April still not sent out
So far I am a bit disappointed with the store I preordered the Japanese gp helmet back in April as it said it would be available for a birthday present months later I still don t have it and the deliver date keeps extending they did refund us a fiver for the inconvenience but i had to buy another birthday present with it not arriving on time and no reply to any of my emails so far Seems that it s a bit of a poor show from the customer service department
Daisylou
6737 reviews
N/A
5 months ago
Would give zero stars if allowed
Would give zero stars if allowed Poor quality over priced rubbish Received an item with marks on the printing and already bobbled - and had to pay return postage against consumer rights
Peta Basile
6737 reviews
N/A
5 months ago
Don t waste your money
Purchased a few items from the LN store for my daughter for xmas The jumper arrived with a black stain on the front In order to get a replacement i had to pay postage to have the jumper returned After they informed me of that i chose a refund instead Postage from Australia back to the LN store cost me 47 Im out of pocket 47 for a jumper that arrived with a stain on it We won t be purchasing from the store again
Vanessa
6737 reviews
N/A
5 months ago
Great quality
Ordered multiple times the quality is always great fast delivery and super happy with it Last items was the mini helmet for the 100 races and even if the packaging could be better for the shipping it s such a great piece to add for the collection
asher lol
6737 reviews
N/A
5 months ago
Great doesn t deserve these bad reviews
My order just came and it s amazing quality is good the delivery was fast considering I m not in the UK and i preordered the shirt packaging could be a bit better but it s all good definetely would order again