Lansinoh Reviews

Parcel never received

Parcel never received Evri sent a picture of the parcel hanging out from the letterbox but there was nothing there

I did not receive the parcel

I did not receive the parcel I got an email from Evri saying that delivery was not posibile as no one was at home sending me a black picture I have one week since I am at home every day and also got CCTV in place in case they were going to try to deliver I would have know The name of the driver that apparently tried to deliver is Peter I don t find any email adress or link where I can speak with someone from Evri I paid for the product on 31st and did not receive anything so far

I m not happy with the customer service

I m not happy with the customer service or the problem I have faced I ordered a double breast pump for my 36 week pregnant partner and the item arrived with the shipping package being ok but the problem was inside I opened it up for the box being ripped and the stuff inside being open and some parts missing My partner spoke to a women called carina and her customer service was poor She accused my partner then said the items delivered and that evri said the parcel was in good condition yes the out side part was but when I opened the box that s when it was clear I asked for a replacement ages ago and this women has decided to give a refund instead to spite us as we wanted a replacement and now the item isn t on sale anymore and she has done that deliberately She should of asked what we wanted to do first but no she didn t she won t give us her last name so we can report this higher she has completely stressed my partner out and if anything happens to my baby or my partner il be sueing lansinoh I have enough Info to take this higher and all this will be put all over social media So any supervisor or manager needs to get the replacement sent out to my partner and personally apologise please as she is crying and worrying on what to do now as she has no pump for her nearly born baby Shambles despicable and down right rude and wrong

No delivery yet

Ordered online on 3rd July spending over 100 Money taken from my account and confirmation e-mail received Waited 5 working days no e-mail regarding delivery Contacted Lansinoh using the online form on Thursday 11th July Was told Good Morning I have chased this and requested immediate delivery for you You should receive your order by Monday should you not receive it please get back in touch so I can chase this further Thank you for your patience Kind RegardsCorinnaStill no delivery or even an e-mail to confirm items have been dispatched

Parcel never received

Ordered pump valves which I ve never received Money has been taken and no response received from customer service I like the pump but the service has been awful

Ordered my breast pump on the 18th

Ordered my breast pump on the 18th August and still have not received it Have been told by the customer service team via email that the parcel has been dispatched and should have been delivered yesterday I have asked for a tracking number but it is not even recognised by the courier

Order not arrived

Ordered the postpartum kit DPD stated tried to deliver but didn t When I try to contact lansinoh the number won t work you have to leave a message and when I use the email function no one responds The customer service is the worst I have encountered Would not recommend this brand based on this alone

Avoid

Placed an order Received confirmation I was told it had been dispatched Then i was provided with a tracking number that is not recognised by Evri AVOID