Lanveza Reviews

I have not yet used the product

I have not yet used the product but made a mistake in the ordering The company representative Anastasia immediately corrected my error I have received the product and am excited to get started

Great customer service

Great customer service I had an inquiry that was resolved quickly politely and completely Very satisfied

Very professional

Very professional super fast response great dealing and fixing my issue

Ineffective product

Ineffective product Having persisted with weekly use of this product for 3 months it has failed to reduce my hair growth Unfortunately not covered by 90 day money back guarantee as you have to take a photo of your hair regrowth every week to be eligible I d say it s worth paying more for a higher powered branded device for home use - this one is cheaper but simply doesn t work

Absolute scam

Absolute scam Product does not work and I have pale skin dark hair and no hormonal issues that would cause it not to work used it for at least 2 months weekly They are refusing to refund my money saying that I am to send them photos of my skin to prove it didn t work I do not want to send this scam company photos of my body or skin and they don t make this clear at first that it s a requirement for refund the machine doesn t work at all that should allow for a refund Am in contact with Citizens Advice and other consumer rights groups to get my money back All the good reviews are fake and are actively removed

SCAM SCAM SCAM

SCAM SCAM SCAM Do not order from this company No refund asked to pay re-stocking fee Won t reply to emails won t refund won t provide any tracking on parcel

Tried to return my product within the

Tried to return my product within the 90 days guarantee to be told it isn t within the guidelines due to a reaction to it Shame you get screwed if you be honest It s unacceptable when within the 90 days and I will be taking this further

Still awaiting delivery after 4 weeks

Still awaiting delivery after 4 weeks Tracking numbers don t exist and only contact numbrt is in China Avoid at all costs UPDATE ON THIS ORDERAfter contacting Lavenza I have been updated with delivery details and hope to receive my parcel in time for Xmas

AVOID

AVOID I didn t complete purchase I didn t click on complete as was bombarded with pop ups on webpage But they processed the order regardless and took funds from my credit card No response to emails I didn t even technically order this Consumer Contracts Regulations give 14 day right to cancel within the UK and their head office is in London Item being shipped from China I ve already given my notice of right to cancel

This handset DOES NOT WORK

This handset DOES NOT WORK It is a glorified light you d be as well shining your phones torch on your hairs it s that useless The 90 day money back guarantee is very strict if you miss a photo you re not getting your money back which lets face it is a total scam Surely hair should be declining and this should be obvious from a handful of photos not militant weekly snaps I missed the opportunity to return mine due to being on holiday with no phone reciption so I m stuck with this heap of junk Please please please don t give your money to these people IT IS A SCAM Save up and spend it on an actual brand with actual results and an actual money back guarantee Gutted I didn t see these reviews first