Laposte Reviews

Abysmal service

This has to be hands down the worst service I ve ever had the displeasure of working with Practically unreachable for foreigners had to pester my french friend to call them constantly and even then they had trouble explaining the basic concept of my package s whereabouts to him It hasn t moved for nearly a month and just now they are about to file an investigation report and I think many here know how that turns out most of the time Complete and utter dumpster fire of a service and a constant shame on France s existence

5 days only to send package

I don t understand why if something is so horrible its always a franch company So a package from south of France to nederlands is sitting already 5 days in le poste station If it would be Germany Poland nederland it would be already here I hate e-commerce in Europe due to companies like that

The worst postal service in Europe

The last time I ordered something that was sent with laposte it took over a month to arrive Now I had the displeassure of another parcel being sent by this joke of a postal service and is taking them 14 days for EU shipping I have had parcels from China arrive faster Honestly you should just give up and close at this point and make space for a competent postal service DHL parcels from Germany usually get to me in 3 days it s really not that hard

Sack all those useless managers

For the last 2 years I had lost many important documents colis lately had the same problem you waste your time by complaining and end up talking to people who are in different planet and do not want to be there so please pay more sometime less and use different companies such UPS DHL and avoid hearth attack I quess la poste is 30 years behind the rest of Europe They should sack all the management for there awful service

Terrible service

Terrible service My package has the following entry in the tracking last updated almost a month ago the address indicated on your shipment is incomplete or incorrect We are correcting it to allow distribution What the hell does it even mean The address is correct I checked They can t even print their own labels I tried to use their site s contact form A couple of dropdown menus have no items in them so you cannot proceed also the whole site is in French so no help for international customers I found an email address on another site Pissed Customers and contacted it in English They replied AFTER TEN DAYS in French that I need to write in French and get help from a French friend everyone is supposed to have one to get through their terrible contact form I copied-pasted my email in Google Translate and replied to them in French After another week no answers My package will be lost in their warehouse forever I couldn t imagine a worse service than PosteIT but here we are PosteIT is the future compared to this crap

Sent an international letter as signed

Sent an international letter as signed post I was told it would take up to 7 days to be delivered this was on 02 07 24 today is the 29 07 24 The tracking is updated to say that it will be delivered with signature however it shows as being in Amsterdam rather than in the country it is meant to be in If the France cannot get the mailing system right they sure cannot stand to protect their citizens forbid that day come

Sent a letter by priority international

Sent a letter by priority international tracked post from France to England Cost 7 euros A week later it has not arrived and the tracking information has not been updated for 4 days If you follow the steps online to make a complaint about non delivery it demands a company registration number If you don t have one it won t let you continue Honteuse Quelle bordel

What La Poste lacks as a postal company

What La Poste lacks as a postal company is professional ethics The delivery person didn t even ring the doorbell but just left a notice in the mailbox and left Then on Saturday Sunday and Monday the post office is closed so you have to wait until Tuesday to pick up the package Also the text message doesn t specify which pickup point to go to