Lasportiva Reviews

Really poor customer service

Really poor customer service We bought new approach shoes for our son directly from La Sportiva as his size were not available elsewhere Delivery speed was great Issue came when we faced a 82 tax import bill for the apporach shoes that cost 160 We are aware that there may be taxes as the UK is not part of the EU but 82 is high unreasonable There is no suggestion of the high costs prior to orsder We have never had this from any other mountaineering company before based in the EU Contacted La Sportiva but they did not care just gave arogant reposnses We will not be using La Sportiva again and will warn others in the community to avoid this company for the future

Feeling totally hopeless

Customer service at La Sportiva is a joke They have zero interest in resolving problems and instead blame the couriers they work with I feel completely hopeless as I wait for a refund for shoes that I never received

Terrible Customer Service

I am extremely disappointed with La Sportiva s customer service I have been trying to get a simple replacement buckle for my Vega touring boots for six weeks now - without success Instead of sending me replacement parts in a straightforward manner I was first referred to the original dealer who I can no longer visit in person then to a Norwegian distributor Atello who turned out to be inactive After countless emails between La Sportiva and the Norwegian distributor I was repeatedly put off or ignored It seems as if they just wanted to send me round in circles instead of finding a solution Conclusion Poor customer service no commitment and no willingness to really help the customer If you need a reliable supply of spare parts you should think twice about using La Sportiva

La Sportiva hiking shoes

I have had two pairs of La Sportiva hiking shoes in the past two years none of them even lasted a year before they fell apart not going to buy any La Sportiva hiking shoes ever again La Sportiva deserves zero stars

The most comfortable hiking boots I ever weared

It was the first time for me to buy and try La Sportiva hiking boots I paid a relatively high price for a piece of shoes but I don t regret any cent I spent This happened to be the best pair of boots I have ever had The comfort they provide is no match for other boots I have used in the past Even the design if it is important for you as well I like their choice of colours Always trendy I recommend this brand for hiking boots It s the best value for the money

Best Mountain Running Shoes

I have a dozen pairs of Ultra Raptor wide and regular plus a few pairs Akyra Akasha and Jackal both with Gore-Tex membrane and without La Sportiva make some of the best mountain running shoes on the market They are incredibly well-designed and durable you just need to make sure to choose the correct shoe for the intended trail running use and you won t get disappointed I have been using La Sportiva mountain running shoes daily for training as well as for hiking and 200-plus-mile ultra races for over seven years now and couldn t be happier I also purchased a couple of shoes directly from their outlet fast shipping though shipping costs outside of Italy are somewhat high