Reviews
2.42
5-star
16.28%
4-star
11.63%
3-star
16.28%
2-star
9.3%
1-star
46.51%
Filter
Recommended
Verified
Claimed
Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Hulda Hv nn Kristinsd ttir
N/A
1 year ago
Subscribed to their newsletter without consent
Never ever even head of this store Randomly received a news letter from them one day and had to unsubscribe from a letter I never subscribed to in the first place They obviously purchase email lists from someone illegally collecting them and add them to their subscriptions without consent Extremely shady behavior and invasion of one s privacy
Nina McLaughlin
N/A
1 year ago
DO NOT order from this company
I request rushed shipping when placing my order as I was ordering for a specific event and receive zero response I did receive the item but not until weeks after my event When I requested a refund I received ZERO response I even left a DM on their Instagram DO NOT ORDER from this company The quality is terrible and there is no customer service available
Kateryna Panasyuk
N/A
1 year ago
No response when asking for return label
Ordered shoes they didn t fit right Emailed to request return label on July 6th got response asking whats wrong with item on July 10th Explained that shoes don t fit right and asked for return label Today is July 24th no response Would not recommend this wed site to anyone
Corina
N/A
1 year ago
My experience is similar to the
My experience is similar to the previous one reported the same Amy who was curious why I want to return the product I ordered So mine was delivered but far from being the one I saw on the site- the colours are dull instead of being bright awful texture moreover it is far too small for me as I thought it was coming from US not China the site had the address in US After that email totally silence I paid 80 for the crap hopefully they will be closed at some point Some thieves that should do some proper jobs
Samantha
N/A
1 year ago
They cancelled my order no refund
They cancelled my order because of stocking issues but never refunded me They keep stringing me along via email saying it s a finance department issue They also did not keep their promise of a 10 day refund window after a return arrives Horrible customer service for the price
J Strauss
N/A
1 year ago
BEWARE DISGUSTING Fake Scam company
BEWARE SCAM Company REMOVES DELETES REVIEWS COMPLAINTS Lattelierstore co Lattelierstore com POSTS FAKE Reviews from China FAKE FAKE FAKE My REVIEW they REMOVED Sleeves 4 inches too short Cheap Fabrric Bad Workmanship Opened cheap packaging all wrinkled item No receipt or company information no shipping no payment inforrmation included in package They don t stand by product Ships from China This is the worst retail e-commece experience I have ever had
J Strauss
N/A
1 year ago
FAKE PARK AVE Address LOCATED IN CHINA
When I first ordered I thought they were located in NY This is the Company ADDRESS C3081 Chuangxingshe Zimaoxintiandi No 2196 Fengdong Street east Fengdongxincheng XI an ShaanxiLIANG ZHOU has a lot of shell companies registered in NY Don t be fooled by a FAKE Park Avenue Address they even changed their fake address to look more upscale NO PHONE NUMBER for a company selling clothing for hundreds of dollars worth pennies CLOTHES ARE JUNK
S D
N/A
1 year ago
Scam company and unresponsive
Scam company and unresponsive I ordered 2 coats its been a month and endless back and forth Customer service gives generic responses and have actually even stopped replying I will take a refund via my bank and I ll post on social media about them Help others I guess
Angela
N/A
1 year ago
Zero Stars are an understatement
Zero Stars are an understatement Everything about Lattelier is Latta Lyers They sent me just anything to keep me quiet Not what I ordered Actually the boots I finally received weren t even boots I seen on their site Believe the reviews and steer clear of the very unprofessional company Every bad description you can possibly think of would also be an understatement to their professionalism customer service chat line and the whole nine Listen people Reviews are real All facts
Lauren Pettit
N/A
1 year ago
Scam
Scam Poor quality products Present themselves as a US company but products come directly from China The company routinely deletes negative or critical comments from their Instagram and other social media and there are a lot that get removed Can t get timely updates on shipping or returns Rude when you try to get customer service
© 2025 Rating Facts. All rights reserved.