Lattelierstore Reviews

Claim

Do not order from this company

Do not order from this company I was charged the incorrect amount sent the wrong item and told the initial shipping cost of 10 was non-refundable and that I would have to return shipping and then I would be reimbursed What a load of garbage I contacted multiple customer service agents multiple ways and have still yet to resolve these issues NEVER EVER BUY ANYTHING FROM THIS COMPANY IT S A SCAM

This company is a JOKE

This company is a JOKE The product is so over priced and under qualified I purchased several items and the quality of the cashmere is PAPER THIN Then when doing returns they drag out email communications and attempt to slight you into a non refunded product by giving you run arounds I m still trying to get a refund on three items that they have received back from me They don t want to give me a refund Marketing is great DON T GET TRAPPED READ REVIEWS FIRST

SCAM SCAM SCAM

SCAM SCAM SCAM I ordered a 140 coat and never got a confirmation email I contacted customer service who responded with a completely different email I brought this up to them and challenged them on this I then got a response from lattelier email providing me with some kind of obviously fake tracking number Since then all of the communication and emails and this tracking number has completely disappeared from my inbox STAY THE F AWAY

Avoid at all costs

Avoid at all costs My daughter saved up her pocket money to buy oxfords from this store Two months later the package arrived no packing slip return details or even size on shoes with defective products incorrect size and one shoe has oil stains Successive emails and no help from customer service as to how to obtain a refund or how to return Total scam DO NOT BUY FROM THIS SELLER

Boots

I purchased boots January 15 2023 and have not received them They are alleging they were delivered and someone signed for them I asked them did the person provide ID No Response I will continue to fight for 154 00 However I will never recommend this company under any circumstance Be Mindful

Social Media SCAM from China

Social Media SCAM from China While waiting for my refund they say that they can t refund because their system is not operational So how do they keep charging people for merchandise LIARS GIVE ME BACK MY MONEY

This CCP China fake co making Excuses for REFUND

This CCP China based drop shipper store that sends junk is committing fraud I LOST MONEY Its so frustrating that they keep begging me to accept a gift card PURPOSELY DELAYING the refund by NOT answering on time like any normal retailer merchant then Oh its too late we wish we could Can you imagine not answering 10 emails 20 emails Then they want to give you a gift card to order some of their JUNK low quality poorly fabricated probably ILLEGALY COPIED from H M LATTELIER is a JUNK STORE CON ARTISTS with fake names NICE TRY NOT GIVING UP

This company is disgusting

This company is disgusting I spent 124 on shoes back in December STILL have never received them I messaged the Instagram page they claimed they were looking into everything they never did And I never got my shoes But they happily took my money without giving me my order I asked for an update on Instagram in dms because that s the only place they respond They ve been ignoring my dms and only opening them they will not answer or give me a response I 100 would love my money back They re super unprofessional and horrible

Buyer Beware

This company does not have a phone number listed It is impossible to speak with anyone For a whole week their online chat service has not been available I followed directions to send items back and suddenly I can t get anything but an auto generated reply on the status of my return and refund The clothing is definitely not traditional sizing or cut Beware I read another reviewer warning buyers to stay away and I didn t heed the advice Wish I had

Don t Do It

Do not repeat DO NOT make a purchase from this e-retailer You will wait months They do respond to emails however and buried within is a link to an online chat I requested a cancellation refund They claim it will take 5-7 business days to process I am somewhat optimistic and will update UPDATE Refund issued in less than 24 hours They got something right