Laurencequilter Reviews

Extremely disappointed by this surveyor

Extremely disappointed by this surveyor The home buyers report we received missed multiple serious issues with the property that have left us significantly out of pocket The surveyor didn t inspect one of the bed rooms supposedly didn t want to disturb the sellers but this resulted in them missing severe damp as well as leaks roof problems structural and electrical issues Making a complaint and receiving correspondence from them has since been extremely difficult - it seems they have been deliberately obstructive Thoroughly discourage anyone from using their services

In November of 2022 Laurence quilter

In November of 2022 Laurence quilter surveyed a flat that I ended up buying and I m not the type that gives 1 stars but like other one star reviews here I ll repeat the message you ve been warned They started out professional but when huge negligence was pointed out they turned nasty immediately I lost 4 500 as a result of hiring this company Highly recommend anyone else

Not what it used to be

I had used LQ in the past and they were very helpful This time around they did not cover themselves in glory on the survey itself nor with the customer service following my complaint The survey was 50 boilerplate text 20 flat-out errors stating a timber conservatory was built in UPVc 30 excuses for their laziness After pointing out my discontent on several specific points and several weeks of back and forth I was still receiving answers to questions I never asked to deflect answering my actual question about the mistakes they had made I am not taking this up directly to RICS as LQ failed on several points of the rules of conduct of the governing body and failed to recognize that Since this review was first posted LQ went on to accuse me of having produced fake Google reviews I don t have words for that kind of customer service

Know what they are doing

Communication was fast the inspection was booked quickly and I was made to understand in full detail what the survey meant regarding a defect in a certain area of my property The surveyor in question was an enthusiastic gentleman 5 5

Good and professional service with reasonable cost

I found Laurence Quitler info from internet search They were quick to get in touch and provided honest feedback about the survey required Denise who conducted the survey was very detailed with the findings and recommendations I really liked their professional service and quick service I recommend anyone who is looking for reasonable yet through survey while purchasing any property

Quick and effective report

We were recommended LQ by our estate agent and they got us our report within a week sending on the same day afternoon as payment Report was very helpful and thorough with a useful section for passing on to solicitors Would definitely use LQ again

Saved me 10k on sale price

Saved me 10k on sale price Very helpful

10 Stars Thank you so much

Really impressed with the report and the insight from the team Saved me a tonne of headache and managed to spot some things we had completely overlooked Thank you so much

A smooth and efficient service

A family member recommended LQ to me and I am so happy with their services The booking process was smooth and efficient The surveyor produced a thorough report and was on hand to answer a few questions I had They made my property purchase easier and went above and beyond my expectations I would thoroughly recommend LQ