


Based on authentic user experiences
Katherine Whiteway
6732 reviews
N/A
6 months ago
SCAMMERS
SCAMMERS DO NOT YSE THIS COMPANY It s been nearly 4 weeks and still not received my order Contacted them and they said it s taking longer than usual I have emailed 3 times since then and NO ONE has got back to me
6732 reviews
N/A
6 months ago
Sadly me too
Sadly me too I fell for this from an ad on Instagram stories Clicked the link and ordered buy 1 get 1 free on leggings Payment taken immediately and 3 weeks later no leggings I didnt read reviews until after Fool Why is this company still allowed to operate I will be going to the bank for no goods received following a sale They do not respond despite the contact us form I have alerted trading standards and reported to instagram We need to stop these scammers Disgusting
Judy Ledger
6732 reviews
N/A
6 months ago
If I could give less stars I would
If I could give less stars I would I wish I had read up on the company before purchasing Exactly what someone below mentioned keep getting some girl called Emily emailing me at a random time in the night The responses have now stopped after my multiple replies still no product 3 weeks on It s absolutely disgusting how This company is still trading It s false advertisement and they should be shut down for taking peoples money Absolutely disgusting
Gough
6732 reviews
N/A
6 months ago
I have returned my item an have still
I have returned my item an have still not received my refund
Helen Kirby
6732 reviews
N/A
6 months ago
Still waiting for my dress and no reply
Still waiting for my dress and no reply to my email
Ann-Marie
6732 reviews
N/A
6 months ago
Oh no looks like a scam
Oh no Just seen other reviews Not received my order - the tracker never moves forward and I keep getting excited emails telling me guess what your order is nearly with you Then a tracking notification supposedly from Royal Mail but not that you can t follow It looks a total scam
Jen Morrow
6732 reviews
N/A
6 months ago
An update of this awful experience Luma London
Please Please beware of this company An update of this awful experience if i could give no stars it would be better but has to give one Thank fully my credit card company have stepped in and are are acting After waiting for a very long period of time and receiving erratic emails with no real detail about delivery and at random times the company was contacted by my credit card company This upset Luma London and suddenly i was sent the order Boy what a surprise The dresses contained look nothing like the order and are so inferior and clearly not what was ordered Square looking and awful No correct address or detail about refunds Credit card company give them 15days Let s see In the meantime from what has been reported on - this is very bad
Cara
6732 reviews
N/A
6 months ago
Avoid at all costs
I foolishly purchased a shirt 35 The item does not resemble the one shown on instagram The quality is appalling very thin material a dirty white colour I returned the item via the post office and obtained a Certificate of Posting Luna London say the tracking number isn t recognised Please avoid to save yourself time money I would rate my experience as zero stars if I were able to
Einir Owen
6732 reviews
N/A
6 months ago
I feel foolish now for ever ordering
I feel foolish now for ever ordering through this SCAM company It s easy to see the warning signs in hindsight They ship immediately refuse to cancel orders and don t respond to emails requesting returns Read these reviews before ordering I m contacting trading standards and whoever else I can to report this SCAM company
Lindi Qi
6732 reviews
N/A
6 months ago
Scammers
Wish I could give this review 0 Please don t be disappointed like the rest of us Wish I had done my research before placing an order Bought a dress that looked really nice in the photo The item is however nothing like what was advertised I ve sent several messages for a refund and got no response Scammers