Leadinggroup Reviews

Failed investment Avoid

Started working with The Leading Group on April 26 2022 11 months later we ve tried multiple products and countless ad variations receiving very poor results I earned 1 914 47 in revenue during all that time I spent more than that on product costs TikTok ads alone That of course does not include the service fee paid to The Leading Group All in I took about a 6K loss on this experiment over the course of 11 months I recognize the risks of drop-shipping eCommerce and investments at large That s life But I ve never experienced the level of incompetence that has come with this investment There were four items that The Leading Group failed at miserably 1 Order fulfillment They would often not fulfill orders until 3-4 weeks after they were placed With drop-shipping the processing and shipping time can be 2 weeks to begin with so I routinely had customers not receiving orders until 6 weeks after they were placed This led to unhappy customers multiple disputes on PayPal and a stressful experience for me the end client 2 Communication It was excellent when talking to sales Then once they have your money it falls off a cliff 95 of the time when you ask for an update on which product we ll be selling when they re fulfilling orders which ads we ll run next timeline etc you would get the same response I ll let you know when we do X Weeks later after no response you ll reach back out and they ll magically do it on the spot - which was beyond frustrating No explanation of when they were going to reach out to you 3 General Quality Typos on the website they built Getting multiple TikTok ad accounts suspended Having the website contact form lead to me instead of them not quite as passive as they make it out to be A customer service email that when you forwarded any customer complaints to they would not update you or give you any indication they actually responded to the customer 4 Feeling valued As an investor in a store with The Leading Group I felt valued up until they received my initial investment Then at that point every question you ask receives an often delayed labored response as if you were being a burden Generally speaking when I give someone my money and the investment is underperforming after several attempts I want there to be a sense of urgency or to believe that they give a damn and at least want to fix it They didn t EDIT In the reply to this review they say I did not follow guidelines in a timely manner That is a complete lie Over the course of 11 months I routinely waited weeks to hear anything from them and would then take action within a day Take your eCommerce investment elsewhere They are not worth the hassle

Scam ALERT

I joined the leading group back in August after speaking to a representative When I had the initial meeting with The Leading Group I came prepared with a list of questions and the representative answered all of them with patience I ended up deciding to invest in 2 Shopify stores Be aware as soon as your check is cashed you are on your own and the communication stops I was told that most of their customers make between 6-10k a month PER STORE after about 3 months They did tell me this number can t be guaranteed but that it would be close to it and I wouldn t be disappointed Well the disappointment started shortly after I started Its not exactly hands off you have to set up the entire shopify store yourself and when its completed TLG will input the product they chose for you I was told that ONCE a week the rep s in charge of my store would have a phone meeting with me to go over sales and protocol This NEVER happened Not ONCE They never reviewed with me products that were being sold or told me before advertising was billed Over the course of 3 months I lost about 15k The products being sold are all dropshipped from China I was told the items ship between 7-10 days of order being placed This was a LIE I had angry customers blowing up my phone and email for weeks Many of which did not have their items shipped for over 3 weeks so I can understand their frustration Also I didnt know that my personal information would be accessible to them as I was told TLG manages the stores for you TLG assigns you representatives for each store and the communication occurs on an app called Slack That you also have to pay for And the communication is rare Often taking days before I got a reply Do yourself a favor and stay clear of The Leading Group REPLY to below response If you do your research the negative reviews for The Leading Group are all consistent to what I had stated When I said I was dissatisfied and wanted to shut down my stores because I was putting out more money than I was making every month they offered no resolution But I am not surprised by the reply one bit They contacted me Saturday and offered me a reasonable refund if I deleted my review I didn t trust this given their reputation especially since they were asking that I had remove my review BEFORE the company decided what they will refund me Unfortunately I wish I did better research before doing business with TLG Hard lesson learned

DO NOT WORK WITH THIS COMPANY - OVER 10k DOWN THE DRAIN

UPDATE If you would like even more reason to not work with this company read their replies to THEIR customer s reviews Not only is this harassment they continue to lie They did not refund me 4 000 they only refunded me 2 000 after I told them I was reporting them to the BBB I also have proof of how they provided me with false information in order to get me to sign a contract with them I had to micromanage my Account Manager because he kept forgetting to update my shop products and left ads running on a product that he had already told me failed testing Also it was in my contract that I paid them 6 000 to handle Customer Service So by them admitting in their reply that customers were being directed to me for support when I was given ZERO visibility to what was going on with my shop proves that they breached their contract Maybe they should spend less time harassing the people they manipulated into signing contracts with them and focus on learning how to do what they say they do DO NOT WORK WITH THIS COMPANY PLEASE let me be a cautionary tale for you They have no idea what they are doing I have been told lie after lie and been delivered so much misinformation I have been working with The Leading Group since August 2023 they launched my shop a little less than a month after in September 2023 As of now my total expenses have been greater than 12 600 and they have only been able to generate my shop a total of 2 520 93 in TOTAL SALES That puts me at a LOSS of OVER 10 000 I consistently had to proactively reach out to my Account Manager for updates no one communicated with me any type of strategy and they kept gas lighting me like it was something I was doing wrong and that I was trying to be too hands-on I had to be hands-on or nothing would have been accomplished They cannot communicate their strategy for generating sales simply because THEY DO NOT HAVE ONE I reached out to them with all of my documentation of every event and outreach that took place throughout my time working with them They DID NOT uphold their end of the contract in regard to 1 1 Account Management or Customer Support I had several customers reach out directly to me stating they never received their products When I sent them this documentation I requested a refund of my initial investment given the fact that they did not uphold their end of the contract They AGAIN gaslit me saying this wasn t true but they would assign me a new Account Manager I m simply writing this review to make sure NO ONE ELSE falls victim to The Leading Group They are a scam and I have all the receipts to prove it

I wish I d bought 7k in toilet paper

The 2nd week after hiring this company I was contacted by the website starter She spoke broken English and it was difficult to communicate Took about 2 or 3 weeks for the first item and the site to be completed It made 0 sales Took about 3 weeks longer to build a new site and new product which didn t make enough revenue to cover the advertisements 600 mo The company also charges minimal 500 monthly So your sales after tax shipping cost and ads needs to be around 2k to make a profit Its a head ache at best but you are looking for a quick way to spend 7k of Savings give it a shot

Stay away from The Leading Group

I used this company to help sell products hired them really via an Instagram ad I initially mentioned that I d like to make an extra couple thousand dollars per month They said that seemed reasonable after a start up period I paid a few thousand dollars to them registered a website created an Ali Express account paid for Slack etc all the things I was supposed to do We set up a TikTok business account and I paid for ads I had an original account manager who researched products and allegedly tested different marketing campaigns I had a few sales but nothing significant this was after a month or two maybe Not totally sure on the timeline Communication was sporadic After a while nothing was happening with the store No sales no communication from the AM I was given a new account manager after about six months he was very nice and optimistic spoke about trying new products and new campaigns But really nothing major happened I think I sold a few things The second manager was more engaged though but having a few people add a product to a shopping cart then not buy anything doesn t really sound like a successful store After approximately 10 months I d say I spent about 10 000 for the service the ads buying and fulfilling the products the Slack and Shopify accounts And I think the store probably did less than 1 000 in total business So spent 10 000 to do less than 1 000 in revenue not profit Revenue Super bummed It sounded too good to be true so shame on me for falling for it I wanted to be patient but I was tired to paying for the TikTok ads each month And in a show of good faith they didn t charge me the monthly 500 that they re supposed to collect since there was no activity on the store they said they didn t make me pay EDIT I m updating my review based on the feedback from TLG I had an account for almost a year not 3 months or 6 months I was pretty patient Based on our initial Instagram chats I was told that breaking even or even turning a profit in six months was very doable They included screenshots of Slack conversations from APRIL of 2023 Almost a year ago nothing from the last six months when I kept asking for updates or when I was given a new account manager Or when I was told that they would investigate why the store wasn t performing then I wouldn t get a response

They have been transparent

They have been transparent easy to work with and delivered on their promises and expectations

Thank you the leading group

Thank you the leading group I ve been a client of theirs for 10 months And it s been great so far I finally wanted to do this on my own but since the holidays are coming up I decided to stay and spend my last Q4 with them My store looks amazing and the daily sales we get are even better

5 stars

I had my reservations about this at first because I was burned before trying out an Amazon automation but I pulled the trigger anyway because I never messed with Shopify Now I m 7 months in with 4 winners and setting up my second store now Couldn t be more pleased with how this is going Yeah they don t respond on weekends sometimes but it s not the end of the world I m no Karen Didn t get a ton of traction month 1 but I m glad I didn t take my foot off the gas and give up All in all thank you to the TLG team for taking care of me All I can say is well done My advice for anyone reading this is quit thinking and just do it take it from someone who was indecisive about starting this for months Jake if you re reading this I m a man of my word I told you I d give you this review if things picked up 5 stars You earned it brother Now let s focus on Q4

Stable quality

3 months in sales are ok not expecting to make crazy money yet But I do see it working We tested about 5 products so far my 5th product is doing well What I am seeing is their system works well only if you have the budget to keep it going Don t expect to sign up and expect to make millions with a small ad spend It will make you sales here and there but the real stuff happens when you start spending more

Best decision

My experience with the leading group so far has been amazing I am now on my 8th month as of now and my store has been really consistent with sales Yes it took them sometime to find a good product to sell other than that I got nothing to complain about