T
Tanzella
HORRIBLE CUSTOMER SERVICE They insult their customers
While some of their products are great others are below average But be aware of their customer service they insult their customers They refused to pay for return I payed to ship them to me why can t you pay for return and I ve explained the colors did not match images provided The have given every excuse not to resolve the issue and in the end insulted me This is their reply Hello Our products are coloured as described It s a physical impossibly for one computer screen to show the same colour as another computer screen screen resolutions vary abs so do phone screens what you may see in an iPhone 8 will be different to an iPhone 12 they all vary same as a Samsung screen to an iPhone A laptop screen will be different to a desktop computer The colours are not relevant as the products have to be coloured over or they won t work they will fall out So a pointless claim that they are wrong The products are not wrong at all you are using this as an excise to get a refund for no reason We are very passionate family business and if something was wrong we would gladly refund you But it s clear you don t understand the products at all and are making this excuse to get a refund As you can see this person didn t even write his her name under this Who else found interesting that they expect filler to be held by color over it