


Based on authentic user experiences
Luana Feustel
6737 reviews
N/A
6 months ago
Fast and excellent experience with costumer service
Super satisfied with the pot And their customer service is really great still provide a lot of help for my pot that I purchased many years ago
Kathy Compton
6737 reviews
N/A
6 months ago
Le Creuset is the best
I had a problem with my toughened non-stick frying pan So I decided to sent a message on Le Creuset Sweden website and for my surprise on the next day L was already helping me with my issue It was super fast and easy she was super helpful and friendly and 10 days after I submitted my complaint I got my new pan Thanks L and Le Creuset Sweden
Jingshu
6737 reviews
N/A
6 months ago
Customer service is caring and superb
Le Creuset is the bestI contacted them because my beloved 4 y o shell pink dish had a hairline crack due to frequent but careful use I contacted them and Amalie the customer agent was quick to respond and send me a new one right away The world would be a better place if all makers were like Le Creuset
Taoying Chen
6737 reviews
N/A
6 months ago
Best customer service ever
Customer service is caring and superb Reply fast and act fast Professional and knows about their pot I m very happy with their service and my new pot
Ties Boonzajer Flaes
6737 reviews
N/A
6 months ago
Consistently good
I just experienced the best customer service with Le Creuset ever So we received a Le Creuset cast iron pot as a Christmas gift roughly 8-10 years ago and recently we saw the pot is missing some coating at the bottom so we reached out to the customer service Since it is quite a whle ago and we changed the banks etc so we could not find the receipt for the pot all we know is we bought it at Cervera on Kungsgatan The customer servic team Amelia was very patient with us during the whole process and in the end they decided to give us a brand new pot as a nice gesture This is definitley amazing I know they have life time warranty but without a receipt i am happily surprised that they gave us a new pot anyway Will continue to support this brand
johan stling
6737 reviews
N/A
6 months ago
Amazing quality and service
As i have noticed before Le Creuset takes customer satisfaction very serious I bought a non stick pan which didn t deliver on the promise Reached out and got a plan replaced while I moved countries and had to have it sent somewhere completely different