Lecreuset Reviews

Customer service is caring and superb

Le Creuset is the bestI contacted them because my beloved 4 y o shell pink dish had a hairline crack due to frequent but careful use I contacted them and Amalie the customer agent was quick to respond and send me a new one right away The world would be a better place if all makers were like Le Creuset

Best customer service ever

Customer service is caring and superb Reply fast and act fast Professional and knows about their pot I m very happy with their service and my new pot

Consistently good

I just experienced the best customer service with Le Creuset ever So we received a Le Creuset cast iron pot as a Christmas gift roughly 8-10 years ago and recently we saw the pot is missing some coating at the bottom so we reached out to the customer service Since it is quite a whle ago and we changed the banks etc so we could not find the receipt for the pot all we know is we bought it at Cervera on Kungsgatan The customer servic team Amelia was very patient with us during the whole process and in the end they decided to give us a brand new pot as a nice gesture This is definitley amazing I know they have life time warranty but without a receipt i am happily surprised that they gave us a new pot anyway Will continue to support this brand

Amazing quality and service

As i have noticed before Le Creuset takes customer satisfaction very serious I bought a non stick pan which didn t deliver on the promise Reached out and got a plan replaced while I moved countries and had to have it sent somewhere completely different