Ledsaves Reviews

My business was approached by this scam

My business was approached by this scam company in august 2018 I signed the contract they emailed and returned They deducted a 38 50 call out fee and despite calling the office several times I am STILL waiting for a representative to call back and for installation I will now be taking this up with fair trading and reporting the company to ASIC as a fraud My ref no is 22173 if someone from Phenix would like to bother calling me

Unfortunately really poor quality

Unfortunately really poor quality LED s Replaced our factory under GOV scheme and the lights are rubbish - dim up and down all day long Rang company numerous times but they have already received GOV cheque so no interest Stay away

Waste of time

Waste of time Highly unprofessional 5 last minute cancellations without notifying me

Unhonoured contract

I got from them an upgrade summary to replace my ceiling lights to led globes totally 46 globes at 33 - after I sent them photos of my ceiling lights and mentioned over 20 of them are B15 globes The summary signed and returned asking when will the service done and when to pay without any response Later I found the summary details 46 x B22 globes free and service fee 33 - so I write to them to change to B15 globes then they charge over 200 - with less globes refuse to do the job originally agreed The point is that I have told your guy over 22 of them are B15 globes and you team says over the phone it will be totally 33 - service charge only before the first update summary given Your people knows that it is residential house in the very beginning as he is told so I sent a email with photos stating there are over 22 globes in the house are B15 before your first quote is given It is totally unacceptable to deny the facts and should rectify by honouring the deal to offer the B15 globes at no charge as promised over the phone It is clear that your people offer me all the globes replacement to led globes at no cost over the phone before the first upgrade summary is given to me to sign and accept To do business one must be honest no matter a deal has profit or loss to keep its goodwill Your company goodwill is definitely negative if you keep on denying the facts and beinf dishonest to do business If I were you I will get the deal at no charge and waiving the service fee of 33 - even though this deal is loss to you but keeping a late goodwill and acceptable customer services level Well I think there is no further conversation with your people over the phone after the first upgrade summary is offered therefore what you say is invalid As a layman I don t have thorough understanding of the shape and model number but your people are experts should know exactly what it should be as you are sent photos of the lights with globes before the first summary is offered Stop any further excuse and do business honestly to maintain the fading negative goodwill This shows LEDSaves is a completely dishonest business with poor customer services and worth negative comments and no goodwill at all Poor management and customer services

Putrid ignorant harassing company

What gives you the right to come and knock on my door ignoring the DO NOT KNOCK sign clearly on display which your sales rep also acknowledged but chose to ignore anyway when they were asked about it with your rep also not wearing a mask properly during a pandemic also at a time when I can t have friends and family over per the current Government directives You are NOT an essential service Go Away Future unwanted harassment from you will not be taken to as kindly as it has been

The staff are both rude and demanding

The staff are both rude and demanding Tried pushing their way into my house arguing that I had signed up for replacement of my lights I had already recently got a local electrician in to upgrade all my lights Their staff arged that only their lights are safe and others will burn my house down

Real bad

Real bad no other words to say quality bad service bad

Scamming the VIC government

This group have so far called 11 times today and will not take a simple no as an answer When i asked Tom and we know that is not his real name how can we get you to stop calling his response was to suggest I book in a consultation There is no way I m letting these clowns in my house and if they ever come to my door I m taking a bat to them and face to consequences afterwards

Tired and pathetic excuses

Don t worry about it being a competitor using your name I ve lodged a complaint with the ACMA about calling a Phone on the do not call register 11 times in one day I have also lodged a complaint with the DEECA the Minister for Energy and Resources and my local Labor member complaining about tax payer money going to scam companies like yours Everything I have read about your company paints a picture of an organisation that sits just above someone who claims to be from Telstra technical support