Ledtechnologies Reviews

Use Amazon instead

I bought 3 reels of 5m leds and 2 drivers I was then told that the 2 drivers were not powerful enough to run 15m of leds and that I would have to buy another 2 chargers I asked if I could exchange these 2 for 2 more powerful psu s and pay the difference They said their returns policy is only 14 days how am I supposed to return them within 14 days when I m installing them in a fitted wetroom that will take that long to build I ve never even had them out of the box The sales guy to be fair was helpful fast to respond and let me exchange wrongly purchased diffusers for the correct ones I will go to amazon next time as I will have the peace of mind that I can return things that I am not happy with It s a shame shops are committing suicide with strict return policies when there are places like amazon that have a no questions asked policy This place is expensive compared to others too so I can t see them being in business long

Control units not as described and with incorrect instructions wiring diagram - still no returns refund

LED Technologies gave advice on best control unit solution for a new build lighting installation and provided instructions with wiring diagrams We installed the wiring per instructions and then discovered the units supplied did not match the description on the website and are not compatible with the instructions or wiring diagram provided LED Technologies agreed the website description imagery and instructions provided were incorrect for the units supplied but were unable to provide an alternative unit that would work and under their terms they refuse to provide a refund or even a credit note We re only in this situation because they didn t provide the units described and then provided the incorrect instructions and wiring diagram for the units supplied They wash their hands of it

Terrible company

Terrible company I cancelled my order within 1 hour and they sent it anyway NO CUSTOMER SERVICE They list hours of operation on their website but there is no phone number to contact customer service and they DON T REPLY TO YOUR EMAILS You can buy this product in a store and return it versus buying it from them POOR CUSTOMER SERVICE

Their product is cheap

Their product is cheap They do not have real copper wires they paint the copper on They tell you it s a flex pad but if you flex it they void the warranty so you cannot use it on your wrist or your elbow or your knee You have to buy new chargers for it because they also are cheap and break down Their customer service is inadequate They blame the problem on you instead of on their product Do not buy this product

Initial service is excellent but falls off a cliff after that

If my rating was based on my purchase experience then it would be five stars I m a year out from my purchase and my device just stopped working I contacted the company to ask what the repair or warranty policies were but added that I d be willing to buy a new product but with a discount of course given that the unit failed so quickly I have sent emails and left voicemails and cannot get a response It is for this reason the lowest start has to be awarded Very disappointing

Do not buy anything from there

Do not buy anything from there The product arrived defective You pay to ship it back They tell you they found nothing wrong with it You have to pay to get it shipped back to you They also do not publish all reviews on their website I wrote 2 but none have ever appeared Customer service does not answer the phone and takes way too long to respond when they do This is a sketchy product and a sketchy operation DO NOT BUY - take your money and flush it down the toilet instead

NO CUSTOMER SERVICE RESPONSE

i emailed this company several times that my split xl pad works for 20 mins then needs to be charged for another 8hrs seems like in order for it to work again i asked n left my phone number for them to respond and they haven t DONT BUY FROM THEM THEY ARE A SCAM

Excellent company in particular

Excellent company in particular excellent sales guy Dan Recently made an enquiry via chat and received a call back to discuss my requirements Dan was very pleasant helpful Arranged a sample for next day delivery which came on time and very well packaged Rang back up to order goods and again spoke to Dan who swiftly sorted out my order having got me a very good discount Again promised next day delivery and true to his word goods turned up as stated Can t fault this company at all and special thanks to Dan top bloke and woukd definitely use these guys again