


Leep Utilities - Straightforward Connections
Based on authentic user experiences
Mr Carey
6732 reviews
N/A
9 months ago
Hannah was very pleasant and efficient
Hannah was very pleasant and efficient We set up a Direct Debit without any problems and she also arranged for my refund A very good service - well done
Bianca Betts
6732 reviews
N/A
9 months ago
Jadine was really helpful and took the
Jadine was really helpful and took the time to explain everything within my billing cycle and gave some extra information through email Great customer service
Ranjith
6732 reviews
N/A
9 months ago
Caitlyn was super helpful and easy to
Caitlyn was super helpful and easy to talk to Solved my issues almost immediately and that was a massive relief
JENNIFER WELCH
6732 reviews
N/A
9 months ago
Perfect Service
I have just moved house and needed to close my account I was answered by Sarah who was professional polite knowledgeable and a delight to speak to I wish all telephone operatives were like her
Samuel Adebanjo
6732 reviews
N/A
9 months ago
Thank you to Sarah
Hi TeamI called to speak to your team today and got through to Sarah I am quite impressed about how she attended to my queries Sarah s customer service approach is very exceptional and professional Sarah was not in a hurry to rush through the call but she took enough time to give me enough explanation that offered me the peace of mind that any customer would like to have Please say Big Thank You to Sarah on my behalf ThanksSamuel
Mabel
6732 reviews
N/A
9 months ago
Excellent service
Thank you so much for the help from Caitlyn She is very helpful responsible and efficient She provides excellent customer service Special thanks to her manager in helping me too
Chris Swift
6732 reviews
N/A
9 months ago
Great communication and resolution
I recently had a billing issue which involved two providers to my property including LEEP Both Caitlyn and Mark have been dealing with my case and the communication has been excellent throughout The billing situation was quite unusual with two providers responsible for certain elements of the process however we finally got to a resolution and the root cause Thank you Caitlyn and Mark
Adnan Haider
6732 reviews
N/A
9 months ago
Fantastic service by Caitlyn
Caitlyn was fantastic in answering my many questions She was extremely helpful and explained to me the next steps in setting up the fresh water into my new house
Gloria Ezegwo
6732 reviews
N/A
9 months ago
Helpful
Spoke with Jadine about an unclear debit instruction and she helped me sort it out I was also encouraged to get back in touch if experiencing further issues Thanks a lot
Norm
6732 reviews
N/A
9 months ago
Quick to answer my call and resolve my
Quick to answer my call and resolve my enquiry Easy to navigate and change my direct debit over to pay increase in our usage Thank you