Lefties Reviews

I wish I could give zero for customer service

I wish I could give a zero for their appalling customer service

Worst textile EVER

I bought a coat and at the first week the pocket ripped completely Then after I washed the interior was 100 torn I mean seriously Never saw such a bad quality stuff in my life You sell garbage

P gina web de lefties estafa

Pedido en una p gina web de lefties y es una estafa Cuidado que es exactamente igual

Order a product online Received the wrong one

I bought a pair of home slippers nr 40 online I received boy shoes nr 36 I contacted Lefties customer support asking them to collect the wrong product and send me the right one Customer support informed me they would not collect the wrong product they sent I will have to go to the nearest shop in order to exchange the wrong product they sent me for the one I ordered I asked if the shop would refund me the delivery costs I paid to have the slippers delivered at my home They answered the shop won t refund me So now I will have to spend more time and money to get to the shop to obtain what I ordered while Lefties makes no effort at all to correct the mistake they made or refund me for a service I paid but simply did not work This is a lousy service First time buying anything to Lefties and definitely the last one also

Poor customer service

I visited the Lanzarote store Lefties whilst on holiday 07th April -2022 I picked up 2 tops whilst in the large queue I realised I d picked up a wrong size I arrived at the till explaining what I d done I asked if I could change it on the way out maybe expecting that perhaps a staff member might get it after queuing for over 10 mins The lady behind the till just said I have 20 days to exchange So in the hopes that someone might realise that the error I had made and what I wanted to do I just got told after paying that I would have to queue again I was made to feel very Awkward I felt this was a bit much considering id only just bought the top and explained So I queued again after being told quite abruptly by another staff member to do so in another large queue just to achieve a quick swap - NOT AN EXCHANGE as I had not even left the shop Not good customer service at all

NO REFUND FOR POOR QUALITY DAMAGED SUNGLASSES

LEFTIES THE DUBAI MALLI GOT A PAIR OF SUNGLASSES FOR MY DAUGHTER ONLY TO FIND OUT IT WAS DAMAGED STORE REFUSED TO EXCHANGE OR REFUND MY MONEY STORE MANAGER GAVE FILMSY EXCUSES FOR NOT ECHANGING OR REFUNDING EVEN THOUGH HE AGREES OF POOR QUALITY HENCE THE DAMAGE DON T SHOP LEFTIES

Defect product

I was in disbelief when they told that they can t exchange their defect product and I have to deal with it This is the first time in my life I encounter such an experience Unbelievable

Wish I had read the reviews before

Wish I had read the reviews before placing my order I placed an order online and was notified I would receive my order within 3 days I received 2 out of the 6 items within a week and never received the other items No email was sent to follow up on my order or to inform me if the items were removed I tried contacting them multiple times but can only contact them through message and it is an utter waste of time Still have no answer as to where the rest of my order is No refund 1 of the items delivered was part of a set so im stuck with the trousers with no top and cant return it as I am outside the return window as I spent over a month waiting for my order