Legacy Reviews

Worst experience ever ordering funeral

Worst experience ever ordering funeral arrangement for wife of a dear friend Deceptive advertising leads one to believe they are affiliated with the funeral home Arrangement never arrived and after more than three phone calls and fifteen emails they delivered the arrangement to me two days after the visitation and funeral They attempted to issue partial refund Terrible experience

Legacy s new web page is even worse

Legacy s new web page is even worse than the last one I found it impossible to do a seven day search or any time search Why advertisers bother to waste their money on this company is beyond me After the hassle of navigating this site the last thing I would do is frequent their advertisers How about a simple easy to navigate site

Actually I can t go below one but

Actually I can t go below one but they are just collecting peoples most personal information and it for sale They never had any conversations with my funeral home they scan funeral announcements funeral home websites and such In my case an ignorant relative told everyone to go to this site on top of it to send messages and such to his family and as I am his wife I have never been contacted They don t even have information correct I have contacted Legacy and they said 24 hours fir a response Nope not even a call

Memorial Scam

Legacy com used my deceased father s photo and name today 9 years after his death to send ads to friends and family asking for memorial money To say this is highly unethical is an understatement This is blatant fraud

Horrible company

Horrible company I submitted my guestbook entry and attached a photo It has been 2 days and it still has not been entered I have called and left a message and emailed them twice No response thus far This is time sensitive material that should be handled quickly and professionally It is difficult enough for family and friends without having to worry about the incompetence and disregard of such a sensitive and sorrowful occasion Judging by the other comments on this site I am not alone in my dissatisfied review

DO NOT USE

DO NOT USE I placed an order for flowers to be delivered to a funeral home and the morning of the service I got a notification that they could not fulfill my order I requested a cancel refund where they did send a confirmation email Come to find out they did not refund the full payment and kept part of it I called to verify the amount refunded and they kept saying they had a different charge Currently disputing through PayPal Not worth it scam

I would like to leave a half a star

I would like to leave a half a star was quoted 1250 plus 50 medical exam and 12 97 for each death certificate offered to pay and they said not now I get a booklet to fill out and then finally get a price 1888 88 and when we called back was just told the price stands I wouldn t recommend and don t trust a quote from them

Horrible disgusting company

Horrible I come from an estranged family My brother committed suicide on 10 11 and an obituary was written that left everyone in the family out and didn t say anything about who he was So my other brother and I wrote up a beautiful obituary and paid 800 dollars It was removed from their site and the newspaper site in less than 10 hours No one will respond to my emails or voicemails It s been 6 days of me calling and emailing Nothing