Lepro Reviews

IN THE DARK

I place an order for a four-pack smart led bulbs on December 29 2020 I received LED light strips They said the order would be coming from Amazon The order was shipped and delivered to the wrong address and the wrong addressee returned the item to the sender I still do not have my lights Such a simple order has gone wrong in so many ways SMMFH

Beware this seller sells faulty

Beware this seller sells faulty bulbs It kept blowing my fuse box constantly I had an electrician on site who inspected the issue and advised that the bulbs must be faulty This could led to further damage I have bought bulbs from a different seller and no issues since DON T WASTE YOUR MONEY DISHONEST SELLER WON T ACCEPT COMPLAINT Stay safe

I placed mulitple orders through LEPRO

I placed mulitple orders through LEPRO which cost me over 3 grand I never received any of my orders I spoke with multiple sales reps over the next few months with no help Ive never been treated like this as a customer Over a year has passed and they finally contacted me and offered me just half of my refund After speaking with another rep they said it was not their problem and for me to file a dispute with UPS Horrible Customer Service Will never do buisness with LEPR again and i would advice you not to either

Set up nightmare for me

Followed instrutions but could not set up on alexa did not have your name on it Downloaded app and could not connect to internet Did every thing in booklet wifi very good set up near router still could not find lamp after 1 hour gave up and sent back to Amazon sorry all my other wifi things set up very easy

Dishonest incompetent and poor customer service

I ordered warm white lights they sent glaring white lights instead Now they are refusing to pay to return the goods sent to me incorrectly or to exchange them for what I ordered They tried to say it was a mix up at the Amazon warehouse I pointed out I d bought direct from them Then they tried to insist I take wide angled photos and all sorts of unreasonable demands Now they are saying I can keep the goods if I pay 10 of the cost of the lights I didn t order and would never use Do not order from these people Crooks

Order never arrived

Order never arrived avoid

Avoid

Ordered 15 w ceiling lights Clip in design makes it impossible to fit correctly Returned lights for refund but had to pay postage Finally got my refund 5 weeks after they received the return Sorry your refund failed to upload hmmmm These seem to be a virtual company using Amazon for distribution Refund was from Lighting Ever Ltd I will use a proper company like Screwfix or Toolstation in futureAvoid

Very short life span - Only lasted 1year

Bought a 20w PIR light was a decent price but not worth it once you have factor in the cost of electrician to replace it after only 1year Not sure if if failed due to rain or just faulty It just kept itself on at night throughout the night constantly