Lexreception Reviews

Brianna Q

Brianna Q has been giving us great service by checking in and being responsive to our requests We are glad we have an assigned acct rep like Brianna to follow up and check in with even when things are fine

Went above and beyond

Went above and beyond I had made several calls and sent several messages about my issue and got the runaround So much so I was looking at other answering services and started a price comparison Jo researched my issue and always got back to me I appreciate the effort patience and perseverance Issue resolved Thank you

Fantastic Service

We ve used Lex Reception for three years We are incredibly happy with their service The accuracy of their answering our phone calls is top notch and fully verifiable by the recording of each call It takes a few times to get the script just right Once you ve got that figured out it s smooth and happy sailing

Five Stars for Oindrila

Oindrila is incredibly thorough and attentive and is always a pleasure to work with She always takes the time to listen carefully to our problems and determine a solution that will fit our specific needs Oindrila is knowledgeable kind and helpful and I have really enjoyed speaking with her I am very grateful for the hard work that she and her team put into making our client experience as successful as possible

Perfect response

We asked Bambi our account rep to help us with some enhancements Doug Craig immediately communicated with me apprehended what I needed and had it done within a matter of a few hours This is the kind of response that makes me very happy that I chose LEX

Bambi was amazing

Bambi was amazing Her ability to thoroughly explain everything and answer all of our random questions far exceeded our expectations She is friendly able to connect with her audience and extremely knowledgeable We couldn t have asked for a better experience

We started having some issues with the

We started having some issues with the integration side of things I have to admit at first I went in hot-headed and aggravated ready to fire someone but after dealing with Cody Noonan a very pleasant man to work with I was calmed down and he and I were able to fix the problems He was very patient with me and my feistiness and was able to get down to the issues and find a solution for it Thank you Cody for working us through this

Exceptional service

Exceptional service They take the time to hear you out to provide services that meets your needs I am impressed with the remote service I was hesitant in having this kind of service now I only wish I would have heard about Lex earlier They have grown over the years yet they continue to provide exceptional service and do not make you feel like a number Thank you