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2.79
39.02%
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Ray Talbot
5877 reviews
N/A
1 year ago
Liberty has more than doubled my
Liberty has more than doubled my monthly premium within the past year That would be understandable if they were drowning in my cost This not being the case I have bills that were approved prior to procedures that remain unpaid going back to 2020 Liberty admits these are covered however THEY WANT ME TO MAKE PAYMENT PLANS TO PAY THE BILL WHILE PAYING THEM 1300 A MONTH WITHOUT PAYING THE BILLS Good news is you ll get an email about once a month preaching about Jesus for your contributions
Stephanie Smith
5877 reviews
N/A
1 year ago
Stay away
Do not use this company I was a member in good standing with Liberty for 5 years and when I needed them most they completely flaked I had a hysterectomy in Nov 2021 - I went through the approval process Liberty required for the surgery and it was approved by them to continue I was told to pay for the procedure out of pocket which I did and that I would be reimbursed within their usual 90 day window It is now almost 2 years later and I have not received a dime from them nor have any of the medical providers that billed them directly for payments office visits anesthesia etc Now in addition to the money I paid out of pocket I am getting phone calls from the medical providers stating Liberty has called them and told them that they don t have the funds to pay my bills and to let them go to collections - which I am now on the hook for These bills total almost 20K What Liberty is doing is outrageous and unethical and they must be held accountable
Joy Gatlin
5877 reviews
N/A
1 year ago
Another update to my review Liberty has Class Action suit filed
Another update to my review Liberty has now had a class action lawsuit filed against them here is a link to the news story Liberty HealthShare sued by members seeking repayment cantonrep com This affects hundreds of thousands of members past and future
Lee
5877 reviews
N/A
1 year ago
Just don t
Save your money They have not paid a cent I was experiencing chest pains and was instructed by a physician to go to the emergency room After covering my deductible they are refusing to pay any of the remaining expenses Liberty is claiming that my bill was not submitted in a timely fashion I have a letter from the hospital stating that they billed Liberty during the eligibility period and Liberty didn t pay I submitted the bills directly after being informed by the hospital that Liberty would not deal with them They still won t pay Find someone else to buy insurance through These folks are far from Christian They are more like the money changers in the Temple
Pete
5877 reviews
N/A
1 year ago
I went with their premium program that
I went with their premium program that was to cover 100 after paying 1 500 out of pocket expenses up to 1M They appear to have cash-flow and management issues and after nearly a year now have paid only a very small portion of the expenses related to my heart-related event They make it so user-UNfriendly that anyone who is not tech-savvy most older folks like me will have a near-impossible time navigating the quagmire of their system My credit is completely ruined and it is Liberty HealthShare s fault
Tammy Connor
5877 reviews
N/A
1 year ago
Liberty Healthshare is a scam
Liberty Healthshare is a scam I canceled my coverage a year ago because they weren t paying my medical bills after I had met my deductible After I canceled coverage they have refused to pay any medical bills for the time I was covered paying premiums i have literally been out thousands paying medical bills that should have been paid by them so as to not have my credit hurt Using Liberty Healthshare was a huge mistake They supposedly operate as a Christian ministry How can they claim this and literally steal from lie to people
Tom Deb McCullough
5877 reviews
N/A
1 year ago
Do not trust Liberty to pay on timely basis or at all
Long time user of Liberty 9 years Minor claims mainly covered annual physical wellness checks In reality better just to self insure if you are otherwise healthy Just got dinged on a collection call because they had not paid our covered annual check up done 6 months ago Do not use this org deceptive and does not pay communicated committed coverage in a timely manor I can not imaginable if you had real issues on this program you will be out of luck for sure This is a no trust org I wish I could give it ZERO stars
Becky Bain
5877 reviews
N/A
1 year ago
They don t pay the bills
We had Liberty Healthshare for many years and we don t really have many health problems I had good experience when I had a hysterectomy and they were quick to pay But then we had ER and hospital visit and two years later they still haven t paid the bill So I am making payments and have paid over a thousand dollars in interest Plus we had about 8 other bills that took them almost 2 years to pay and now I am having to fight to get my money back from the providers because I had already paid the bills And they paid the wrong provider on one of my bills and I am having to spends hours on the phone to get it worked out They are poorly run and obviously can t manage the money I would not recommend using them We switched to Zion Healthshare and they have been phenomenal
Sprucepine Hollow
5877 reviews
N/A
1 year ago
Run away
I ve been wrangling with them over a bill for months now just to figure out how to even submit it the way they want A few of the customer service folks seem to care- most seem exhausted Every time I have submitted a bill something is wrong with it I make the changes they want and then something else is wrong It is truly a game of pin the tail on the donkey- only in the end I m the one getting stuck As soon as I can get this bill settled I m outta here- whether they pay or not DO NOT GIVE YOUR MONEY TO THESE PEOPLE They are great as long as you don t have a claim
Jackie Orr
5877 reviews
N/A
1 year ago
I required back surgery in 2020
I required back surgery in 2020 Went through review got all required approvals Paid my share Then started trying to get hospital bill shared by Liberty It finally ended up in their MCSS partners who negotiated with the hospital for a lower cost meanwhile I am making payments out of pocket to avoid collections issues MCSS told Liberty in summer of 2021 they owed hospital X and needed to reimburse my Y No ambiguity Liberty finally submitted for sharing in Sept of 2021 still waiting They did pay part of the hospital bill but so far have not reimbursed me apparently I am considered backlog
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