Libertymutual Reviews

Liberty Mutual Jerks

Nastiest meanest penny pinching Insurance company I have ever dealt with Total thieves and crooks Stay away And turn off their obnoxious non stop commercials they should be giving their clients all the money they spend Doug and the stupid commercials Jerks

Absolute worst company

Absolute worst company I ve been trying to get my roof repaired due to hail damage for 6 months They ve been unresponsive unhelpful sent rude people out who weren t qualified to do an onsite assessment of the roof Had to open a 2nd claim to get an actual adjuster out He said he d already approved replacing the roof and didn t know why he was looking at it again I still don t have a full approval they estimated half the actual damage Had to submit supplemental documentation several times Can t reach anyone for over a week to give me updates and they just keep delaying everything Also found out I was paying double what I pay at progressive for home insurance TERRRRIBLE COMPANY Never work with them

Most definitely the worst car insurance

Most definitely the worst car insurance company ever They used a 3rd party vendor to add my minor children to their grandmother s policy without my knowledge and consent When I called to have them removed I was told multiple different things by different people and it s been over a month and my issue still has not been fixed You ask for manager they claim there isn t one You ask for a number or email to file a complaint they tell you to leave a Google or Yelp review Honestly ridiculous and going to switch my mother s insurance to elsewhere because they SUCK and no one knows how to do their job correctly

Never Use for Homeowners

Terrible company with even worse ethics Wanna get robbed Set up a homeowners with liberty mutual They figure most people are too dumb to notice that they raise your premium 20 percent every year Good riddance Liberty Mutual

Absolute worst Prospective Customer Experience

Absolute worst Prospective Customer Experience for Condo Insurance It was as if an interview to search for reasons NOT to sell their product Rep was oddly obsessed with nitpicking over exact month year of acquiring real estate from decades ago as if somehow imperative critically important And after memory loss due to Mercury amalgam poisoning I no longer have dates stored in memory would need to go search thru files for exact month date But who cares why go there Not worth the time trouble or effort for those seeking excuses NOT to sell their product

I am so disappointed in this company

I am so disappointed in this company the insurance claim guy was not very helpful or very responsive He made decisions on his own My vehicle was towed an hour and a half away from me When I got my vehicle home I looked in it and stuff that was in the cab of the truck was thrown in the bed left out got wet moldy then froze I had a tent back there some tarps clothing my car seat covers were back there and emergency jumper cable kit was zipped open and got wet Things were looked through and extra purses were unzipped My gps and dash cam were in a bag and was opened and thrown under the seat I am missing a car seat cover Christmas cards pack and 144 oz jug of Lysol disinfectant cleaner I m very upset that the company treated me and my vehicle this way

Home Owners Insurance was unilaterally

Our Home Owners Insurance was unilaterally canceled based on arial photos and that we did not refute it in time Their claim was that there was a puddle on the roof The puddle was the shadow of my small chimney Not to mention the arial photo is an impressive shot of a pristine landscape and clean and clear spotless perimeter WOW Just wow

Stay Away From Liberty Mutual Insurance

I have been with Liberty mutual for 7years I needed to add collision to my insurance and they wanted me to pay 285 a month so I canceled my policy because I got a full coverage with Progressive for less than 80 Liberty said I owed them 420 for cancellation of policy and I was willing to pay monthly installments of 40 till I am done with payments but they refused insisting I make full payment which I do not have They are threatening to send my case to collections Which is very ridiculous