Lifealert Reviews

Danielle made our experience first

Danielle made our experience first rate She took the time with my mother to make sure she was understanding everything My mother has new hearing aids and is still getting used to them so it was difficult in some spots of the conversation But Danielle was extremely patient with her and then verified everything with me The two follow up phone calls verifying the info was helpful also They had the wrong lot number for my mobile home Which was corrected immediately I pray we never need this service but I m so grateful we will have it Thank you Ellen Jourden Pauline Maloney

Don t hesitate

When someone is in shear panic because a family member has been injured or hurt the last thing you need is a boat load of complications and broken promises from companies that just want to sell you something Life Alert HEARD ME and acted instantly- I made my phone call at 4 30pm and the very next day by 11 00 am it was in my hands and activated Life Alert even saved me money by knowing my situation and kept to what my needs were I feel so safe knowing I can go to work and know my loved one has an entire team on my side Don t hesitate- don t shop around- this is what you need for peace of mind

No Hassle

I was NOT looking forward to calling and setting up Life Alert for my dad because I was afraid it would turn into a big hassle My actual experience with Life Alert turned out to be the polar opposite of a hassle It was so smooth and every person I talked to felt like I was talking to a friend or family member Thank you Life Alert

Easy set up great customer service

Easy set up Prompt and friendly customer service

Nicolette was very personal and

Nicolette was very personal and compassionate She gave her information with great detail asked questions and participated in the care for my mother as we prepare her for life alert Excellent customer communication and made sure I was comfortable with everything she shared She deserves the highest rating with your company in a time where people don t take their job seriously and show enthusiasm She is a wonderful representation of your company

Lori demonstrated excellent knowledge

Lori demonstrated excellent knowledge of Life Alert She showed empathy and was very courteous

Lena was extremely helpful

Lena was extremely helpful Very knowledgeable When I asked a question her answers were very calm and well thought out I didn t feel pressured to purchase I genuinely felt that Lena cared about the people in my life that I was getting the life alert for She informed me of all the benefits that I wasn t aware of that life alert offers And since my conversation with Lena I called another elderly member of my family and suggested that they also go with life alert

Good Choice

As a first time caller George was very informative and knowledgeable about Life Alert Made me feel comfortable about my decision to get Life Alert to keep my family member safe

Our Life Alert Rep Paul Caldera

Our Life Alert Rep Paul Caldera really helped us with getting my Dad set up with Life Alert At no point did my Dad nor I feel pressured into making a purchase Likewise we felt very well informed in next steps and with how to use Life Alert to receive the most benefit Thank you Life Alert and Paul C

Kathleen Sanger made the process so

Kathleen Sanger made the process so easy She was informative helpful and very kind