Lifeconnect24 Reviews

Polite operator

Nice operator who when I explained I wasn t told my subscription had gone up I found that out when I checked my bank account I think the company should tell customers when their subscription is rising by Email or letter he then informed me I could pay Monthly with no interest I was not told that when I purchased my Smartlife Alarm system 3 years ago paying one amount per year it has just been payed for this year unfortunately

Change over to digital box brilliant

Change over to digital box brilliant nice and easy

The ordering system was extremely reassuring

The ordering system was extremely reassuring The lady I spoke to was extremely informative and answered all my questions perfectly I have ordered on behalf of my almost 88 year old mother in law and shall add to the review once she is wearing the device Thank you

What a lovely experience it was when

What a lovely experience it was when speaking to Jos when I phoned to enquire about Careline for my mother and how it all works He explained everything I needed to know and was extremely helpful and didn t rush through things Everything was made clear and the ordering process was very easy Jos offered valuable advice based on experience which was much appreciated So thank you Jos hope your cough clears up soon and you are back singing in good time for Christmas

Quick response

So far I have not needed the service in an emergency but it s a good thing to test the system every so often When I do the response is picked up in seconds which is reassuring

Gracious and efficient

I haven t had to call Lifeline24 in an emergency When I have phoned to test equipment change contact numbers or anything else they are always gracious and efficient

Efficient and professional

Prompt action last night even though it was a false alarm The team made sure everything was OK Very efficient 10 10

Although I have never needed to use the

Although I have never needed to use the service in an emergency on the rare occasions that I have accidentally activated the alarm I have always had a quick response to check that I am okay they have always been very friendly and polite whilst talking to me