


Based on authentic user experiences
customer
6730 reviews
N/A
9 months ago
We ve had LifeFone for a long time for
We ve had LifeFone for a long time for our mom who lives alone She s been very conscientious about wearing the pendant but never had reason to use it until last month She fell late one evening and broke her shoulder so she obviously couldn t get off the floor to reach a phone Despite some memory issues she remembered to push her button paramedics were with her very quickly Without that button she would most likely have been on the floor until morning when we called to check in We also want to acknowledge every person at LifeFone that we ve ever spoken to on the phone They are so kind caring helpful every single time we ve called for any reason THANK YOU
Dennis
6730 reviews
N/A
9 months ago
My mother has needed to use LifeFone
My mother has needed to use LifeFone three times in the last three years Each time the paramedics were there in record time because of LifeFone The last time was in May when she accidently cut a vein and was bleeding profusely If it weren t for LifoFone she most likely would have bled to death I would highly recommend LifeFone to anyone Sincerely Dennis Mokena IL
Robert
6730 reviews
N/A
9 months ago
LifeFone is immediately responsive any
LifeFone is immediately responsive any time I have a fall Local safety personnel are immediately notified as is my nephew and his wife I would not be able to stay home without LifeFone LifeFone is worth the small fee they charge monthly Thank you LifeFone
Rita
6730 reviews
N/A
9 months ago
A great experience from start to
A great experience from start to Ongoing I did my research on companies and got duped by one before I found LifeFone No trouble since I m telling everyone I know about them Quality products affordable pricing easy instructions and clear communication anytime I ve needed it around the clock w professional help When calling I ve never been put on hold or transferred unnecessarily We have the fall detection devise Twice my Mom has fallen and twice EMS was Johnny on the spot Recently the company even went so far as to contact me when they could tell she had a low battery I was promptly mailed a new device returned the old and at no charge Exceptional service Now I can be away and not have the worry I had before If you re considering an exceptional product in this line look no further You ll find it all in LifeFone Rita M Amarillo TX
Don H
6730 reviews
N/A
9 months ago
A Truly Good Company
LifeFone allowed our independent-minded mother to remain in her home for ten-extra years Finding the right company to monitor the safety of a loved one is difficult After much research we elected to use LifeFone and they quickly exceeded our high expectations Their equipment is solid and dependable and their service is responsive and reliable But the biggest plus is their employees Every person we dealt with over the years has been courteous and professional Our elderly mother isn t very tech savvy but LifeFone personnel always treated her with with the utmost respect compassion and patience LifeFone s level of commitment to customer service ought to serve as an example to every other business in the industry
Alexander
6730 reviews
N/A
9 months ago
We bought the product for my mother
We bought the product for my mother such piece of mind Great customer service Very quick response if the emergency button goes off or we had a couple of times the unit went off when my mother simulated a fall by accident great response Love it
Julie St Clair
6730 reviews
N/A
9 months ago
Excellent service
We subscribed to LifeFone for my mother The service they provided was excellent There is always someone available to answer questions or concerns The equipment is very reliable Life Fone replaces their equipment in a regular basis so it s never outdated We discontinued LifeFone because my mother moved to an assisted living facility and no longer required the extra supervision I highly recommend LifeFone It s service and product are excellent The piece of mind is worth it
Bill S Ohio
6730 reviews
N/A
9 months ago
The service product and especially the people were all exceptional
The GPS enabled Fall pendant was comforting to the family for the month or so that our Mom was well enough to be alone in the house Later we needed to be present around the clock The service product and especially the people were all exceptional They promptly credited the unused portion of the three months we paid I would recommend LifeFone to anyone needing such a service
Mary Krelo
6730 reviews
N/A
9 months ago
Help response time excellent
After falling first time in 5 years response time for help was excellent Less than 10 minutes before I got help from fire department EMS Thank you so much for the service I received Saturday October 22th
Alexandra
6730 reviews
N/A
9 months ago
Look no further then Life Fone
I had called one of the other companies first the hard-sell and duplicitous marketing was horrible Speaking with Marti was a breath of fresh air he educated my mother and I and we are so relieved to get the right items set up for her I highly recommend life Fone