Lifeguitars Reviews

Awful experience Music Man Commission Sale

In January I agreed to sell a MusicMan Valentine Guitar through them on a sale commission agreement after they valued the guitar at 2000 I noted late Feb that it was no longer in their shop and by early March it was no longer on their website as available yet I d heard nothing from them After a few calls with no call backs I went to the shop in McCoys arcade and after walking around the store it was clearly not on display I asked the staff who confirmed it had been sold but needed to talk to the owner I won t name him as he dealt with commission sales He was in a meeting but later that day he emailed me back and confirmed it had been sold that previous weekend I asked to see the bill of sale but it was never produced I decided to take it on trust that guitar sold for what they stated and on that day Anyway my fee was due on 5th April 30 days after date of sale as per the signed contract As of today 10th May I am still awaiting payment less their commission after failed promise excuse and failed promise to pay me In this day and age it takes minutes to transfer money from one account to another I have today had no option but to pass the matter on to a Legal team to seek the repayment of what is a quite substantial debt using more forceful measures Never had issues like this with Mansons or indeed Project Music in Exeter who I d dealt with for many years buying selling and repairing high end instruments Can t recommend Life Guitars at all I m afraid I d steer well clear from them

Avoid like the bloody plague

Avoid like the bloody plague Agrees to sell your guitars for a commission which all sounds great only they sell them and then ignore your emails and don t pay up I ve left a negative review before after weeks of hounding them without a reply Once they saw the review they agreed to pay if I removed the review which I did They didn t pay so a month or so later I am again leaving a review they deserve The guys in the shop are lovely The guy who owns the shop seems like he ll say whatever it takes to not let go of your money

Avoid

I agreed with Life guitars for them to sell my guitar in February but was only informed IN APRIL when enquiring that it was also sold in February and for the minimum asking price no proof The guitar they exchanged for mine didn t get advertised on their website until April Numerous emails and phone calls to try to get the money owed to me resulting at the end of May with a promise to pay me by Wednesday 13th June That came and went with another email saying there had been an account issue with another delay in paying expected Phone call to the owner meant that I received my money on 17th June Moral of story IF USING THIS COMPANY read the contract and demand that there is an agreed time between the sale of your guitar and getting your money also that they inform you of the price they have been offered and intend to sell for plus showing proof of said sale 200 difference in highest and lowest estimate which could be a nice little profit for them Steer well clear

DON T SELL YOUR GEAR THROUGH THIS

DON T SELL YOUR GEAR THROUGH THIS COMPANY Waited months for final settlement they didn t even inform me my guitar had sold I happened to see it mentioned on their website Then told to email Joff but just months of excuses and playing for time I couldn t believe it when they said payment had to go via their accountants If that is true I cannot believe that is good business practice having owned a small business myself for over 12 years When I said I would cease dealing with Joff and would contact brother as co-director then received email saying I would be paid Joff made online payment which I am sure could have happened months ago They ended up with a very generous commission out of my sale but in my view they didn t deserve anything like that percentage because of how I was treated This is no way to run a business and they need to show some respect and decency to their customers

Avoid

Avoid Do not sell your guitar here Waited for months for payment chased many times and kept being told money was being transferred but didn t appear Finally after mentioning would take to small claims and posting poor review they paid

Avoud Avoid Avoid

Logged back on to trust pilot today to read a number of reviews from other people who experienced the same problems I experienced see my earlier review selling a guitar on commission with this Company As a footnote to my review I was eventually paid after stating that I was going to go into the shop to be paid in cash On that day the money was transferred into my bank account It s dishonest and poor business with our money propping up Life guitars cash flow Again Avoid this Company

Dishonest

I was rather hoping my original experience of this Company was a one off I sold gear through them and after many excuses ill health bank rules etc I eventually got paid A couple of friends have also sold gear there and had similar experiences One is owed 1000 s Despite his well meaning demeanour and posts on Facebook about helping everyone The owner is a complete hypocrite and will use every excuse not to pay

A brilliant service

Life Guitars set up my Telecaster from Hell from a set-up perspective to perfection It wasn t an easy job and the Guys spent a lot of time getting it right I couldn t be happier with the result A well-deserved five stars Just gave them another guitar to sort out They re really nice helpful and a very knowledgable team My go-to local Guitar store from now on

I visited Lifeguitars in Exeter

I visited Lifeguitars in Exeter recently for some work on my Ibenez bass This is the second bass I own none have been named After receiving my bass back from Isaac the following was clear The work was exceptional My bass now sings dances along when needed and has a character She now has a name My first named bass Thank you Lifeguitars Jonathan