


Based on authentic user experiences
Unsatisfied customer
6731 reviews
N/A
6 months ago
I ve been trying to call this company
I ve been trying to call this company for weeks now They don t answer the phone or respond to my emails They half delivered the goods With carton badly torn Unsure it s missing bits In any case I can t use as there s boxes missing Totally useless to me Please respond to my emails or come and collect your half package broken goods Also Very Rude delivery guy that dumbs box in foyer of apartment building for anyone to take
Imogen Boyd
6731 reviews
N/A
6 months ago
Cancelled order
Recently attempted to purchase a high-quality guinea pig cage at a competitive price from your website The ordering process was initially smooth with prompt confirmation via email and text which was reassuring My daughter and I were excited about the purchase eager to provide a new home for our guinea pigs However the lack of follow-up communication regarding shipment was the first sign of an unusual experience The subsequent calls from an unknown number which turned out to be from your company were unexpected and not immediately understood as related to my order The decision to cancel my order based on a suspicion of fraud without clear communication exacerbated the confusion and frustration When I reached out through your chat service to express my discontent and seek clarity I found the response to be dismissive My feedback about the atypical nature of this online shopping experience was met with a suggestion to simply place the order again This reaction not only overlooked the opportunity to acknowledge and apologize for the communication breakdown but also failed to reflect on or rectify the core issue at hand While I appreciate the importance of fraud prevention the approach taken in my case felt abrupt and impersonal It would have been more helpful if the initial call had been accompanied by a voicemail explaining the situation or if an email inquiry had been sent to clarify the payment issue before canceling the order The chat service though responsive did not fully address the confusion or acknowledge the inconvenience caused The interaction left me feeling dismissed rather than supported as a customer In conclusion while I understand and respect the need for security measures I believe the customer communication aspect could be significantly improved Clearer more empathetic communication particularly in situations involving potential payment issues would enhance the customer experience and trust in your processes I hope this feedback is helpful for future improvements in your customer service approach
Rick Santos
6731 reviews
N/A
6 months ago
Ordered Giantz rotary tiller for 218
Ordered Giantz rotary tiller for 218 on Nov 27 two weeks later still haven t received the item Tracking number seems to be fake no update since Nov 27 Tried contacting seller by email and phone and got no response
Sue Clutterbuck
6731 reviews
N/A
6 months ago
This 2 pack outdoor chairs is exactly
This 2 pack outdoor chairs is exactly as advertised Very happy with quality and delivery was within a few days Thankyou
Stephen Thomas
6731 reviews
N/A
6 months ago
Artiss Floor Lounge Sofa Camping Portable Recliner Beach Chair Folding Outdoor
Excellent Seller Service Pricing Quality Product Tracking Prompt Delivery 5 The chair is very light and portable hardwearing and helps me sit up straight very helpful
Gail Turner
6731 reviews
N/A
6 months ago
Mattress topper
Thank you the shopping at LifeStylz was easy postage was prompt and the product is wonderful
Boedi
6731 reviews
N/A
6 months ago
ordered slow cooker
ordered slow cooker the price was very competitive and fast delivery 1 week already reach me in Sydney haymarket
Nitro Monkey
6731 reviews
N/A
6 months ago
Superfast delivery
Superfast delivery great product