Lifeventure Reviews

Excellent company fantastic customer service

Excellent company with great customer service I swear by their outdoor gear fairly priced and lasts for years and year Every design detail has been thought out Had a small discolouration issue with ellipse cutlery set the other day and lifeventure customer service representative Chris Barker was super helpful and efficient replacing it within 2 days I have never experienced this sort of service from any other company Very impressed and delighted with my lifeventure purchases

No Leaks Best thermal travel mugs EVER

The best thermal travel mugs EVER Mine never leaked until I lost the seal I called Lifemarque spoke to Matt who figured out my problem promptly posted out the seal and a spare which arrived in the post the next day I was blown away haven t experienced customer service like that in a very long time And especially not for a product with such a low price tag normally this kind of product would be made in China and rebranded by another another larger company thus ensuring there is no aftercare Thanks Lifeventure- I m one happy customer will try and buy all my outward bound stuff from you in the future

USB Hand warmers simply amazing

Placed an order for some usb hand warmers recently and although out of stock the company took the time to email and explain I purchased some alternatives which I am over the moon with as a long term sufferer with cold hands these are exactly what I need they are just the right size and weight and feel nice in the hands the temperature control is great and easy to use Generally a well thought out product just wish I had discovered them sooner -

Quality product great customer service

I bought a medium Trek Umbrella two and a half years ago Japan is the land of umbrellas but this one outclasses any I ve seen in Japan on my many visits The auto open close feature is extremely helpful when you just want to grab and get protected from the rain Quality of fabric and construction is high So one joint finally broke on me and LifeVenture replaced the whole item under their 3 year warranty no quibbles Now that is what I call customer service I m buying more as a result for other family members

Portable rucksack

Portable rucksackBought 2 of these Great they are so small and u can take on walking holiday Weigh nothing as extra rucksack Only thing is they lack internal zip pocket for valuables I improvise and have a travel wallet inside Wouldn t be without one

Support re fault with life venture wallet zip Straight away I got a very helpful and

Straight away I got a very helpful and supportive response with reasonable requests from Jamie This genuine issue on a life venture wallet zip fault failure was much appreciated and sorted with no fuss Thank you

Fabulous Customer Service

I have 2 Lifeventure flasks one 500 one 700 I always buy these due to their tough durability good quality and superb retention of heat for my hot water The 500 one is my faithful friend that literally goes everywhere with me on long work journeys Suddenly this one had a problem which I ve never experienced before I contacted Customer Services It was Jamie who promptly responded requesting photos and then a follow up call He identified the problem and sent me a new flask after disposing of the faulty one This kind of rare efficiency and personal input from Jamie made my day and once again I ll have my faithful Lifeventure flask as my faithful companion on every future journey A huge thank you to Jamie and Lifeventure This means so much to me