


Based on authentic user experiences
lisa Yearsley
6730 reviews
N/A
10 months ago
Grove Court Shepton Mallet
My brother is in Grove Court Shepton Mallet He has been there 3 years and gained 3 stone This has effected his health and I have had to get his GP involved On Friday when I went to pick up my brother for the weekend I found him wandering down towards the main road with no shoes on Due to his disability lifeway s are being paid for one to one care yet no support staff were around I dread to think what could have happened it s so scary when you put your trust in a family member being looked after properly The manager did apologise explained they had staffing problems This always seems the case with Grove Court Today I have had to do a deep clean on my brothers flat as it was in an absolutely disgusting state Food in the fridge was out of date by many weeks floors filthy generally not fit for someone to live in I have reported all of this to adult social care on Friday so hopefully we can get him away from lifeways ASAP I have also reported this all to the area manager but in previous experience with her I really feel they care more about the money they receive than looking after the people they are suppose to be supporting 20 12 24 Received this report from safeguarding at Somerset county council after they carried out their own investigation Conclusion and outcome Based on the information gathered within the enquiry the concern in relation to neglect and acts of omission and organisational abuse is substantiated This is not me feeling this way is it Natasha Silwood This is fact
Simon Inglis
6730 reviews
N/A
10 months ago
How is this company still around
I joined this company in 2014 Enthusiastic willing and wanting to help After one week of classroom training I was qualified the training had no quality more on legal requirements on what you can t do or say I did one year and have to say that the management were atrocious did not care about the people they were meant to be looking after and it was extremely dangerous to work for them Avoid pls avoid
Trust Me
6730 reviews
N/A
10 months ago
Neglect Financial Abuse
If you have a family member who needs support stay far away from this company they neglect and financially abuse their clients i have proof of all of this and have raised my concerns to the social services as the lad who I know has had people using him for the past 3 years and staying in his house and using it as a drug den he has had 2 dogs abandoned in his house and his staff never did anything about it I had to sort it all out for him there s been times he s been left without food and his staff just leave him and I ve had to feed him Avoid this company He only gets 1 hour a week support and no doubt they are claiming more that 1 hour a week They just use vulnerable people for their own gain I told their manager Julie that I have raised all my concerns the other day now they are trying to cover everything up and be there for him He wants out that company but they just try keep him there
Snapchatu
6730 reviews
N/A
10 months ago
Treated unfairly
Am not happy about the way I have been treated in supported living at all saints house in Leamington spa people have not been very nice to me staff and residents and I am being thrown out unfairly by inclusion housing I have not enjoyed my time living here I am glad to be moving out and being away from nasty members of staff and trouble causers
James
6730 reviews
N/A
10 months ago
I wrote a review and Lifeways didn t
I wrote a review and Lifeways didn t like it stating it was harmful and illegal No it wasn t Exactly the response I expected Staff are nothing Money is all they are interested in I feel sorry for are concerned clients and staff
Snapchat Girl
6730 reviews
N/A
10 months ago
Staff bullying me and my friend
Staff at all saints house in leamington spa have been horrible to me and my friend Jonny for no reason a member of staff called Shauna robbins was telling my friend to not be friends with me which has upset me and I feel hurt that I have been blamed for something I did not do and it s upset me and my friend massively I have not enjoyed my time at all saints house
W Deshow
6730 reviews
N/A
10 months ago
Lifeways Sunderland
Lifeways Sunderland surely don t know where to start after 4 and a half yrs working for them i have one word pathetic and full of racism Management is clap less experienced and educated and they will try to fix you in some type of abuse just because you dress good or drives a nice car trying to fix me on abuse was the worst thing someone can do just to spoil your DBS but God is always watching I would never recommend anyone to join this company my friend warned me but I ignored her
Steve
6730 reviews
N/A
10 months ago
Lifeways staff are totally useless
Lifeways staff are totally useless I came down stairs to find the night security playing and talking to dolls The night before the staff were fast asleep they didn t know i had walked past twice on that occasion over a two hour period This is downright dangerous in my the area where we live Bedworth is well known a rough area all lifeway care about is money They are a long running joke
johnohotmail co uk
6730 reviews
N/A
10 months ago
It takes a certain type of person to be
It takes a certain type of person to be in such a kind caring and selfless roll That s why it s important to have excellent management Management that are supportive of there staff Unfortunately K P I s and money come before all staff and service users People do not leave the job role They leave management Please give your time to a co pany that will appreciate and value you or find out the hard way with lifeways
Essa Williams
6730 reviews
N/A
10 months ago
shit accuse my mum for stealing when
shit accuse my mum for stealing when she didn t don t pay her proper shit