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Tom Oplt
6729 reviews
N/A
5 months ago
Selling products that are sold out
Misleading customers when placing orders You might end up buying a product that is already sold out in their storage and eventually being asked to wait for 6 months for the new batch or cancel your order Bad bad bad in this age
Stephen Nicholas
6729 reviews
N/A
5 months ago
WARNING scammed for 376 euros by this company lightshop com lampgallerian se
WARNING I ve been scammed for 376 euros by this company lightshop com lampgallerian se I ve ordered my Ohm lamps on the 31th October 2022 It was mentioned that I would receive the lamps within 4-5 days 23 days later I still don t have the lamps nor an updated time of delivery Aside the lamps became cheaper for which I have not been compensated This company is not transparent and when I read the other reviews I will likely never get my lamps or my money back Don t buy here Update finally I received my lamps but very much delayed lousy stakeholder management Most terrible online shop experience ever
Witold Gromadzki
6729 reviews
N/A
5 months ago
Disgusted
I bought 2 lamps 14 days ago I received an order confirmation right away but that s it I have sent numerous emails without response They have no phone or chat options Totally disgusted I cancelled order today
Zsuzsa
6729 reviews
N/A
5 months ago
Never again
I read the bad reviews and decided to still order 2 lamps with them I ordered them 21st of November They never made it to my address DHL didn t show up and returned the lamps for whatever reason to the sender in Sweden However LampGallerian despite several emails and the fact they received the lamps they fail to return my money Never again
Dr Adames Tang
6729 reviews
N/A
5 months ago
tragic e-shop better to avoid
tragic eshop you should avoid I bought 3 lamps one arrived after 4 weeks 2 others didn t arrived not even after 6 weeks Extremely poor communication They say that they don t have information from supplier when he s going to send the lamps but but they still happily claim delivery time 4-5 working days of these lamps on the e-shop even though they have no idea when they are going to get these items on stock I have canceled the order and returning the delivered lamp so I m curious how long will this process take Not recommended
Stephan Lifka
6729 reviews
N/A
5 months ago
Too many emails
There is no link on their marketing emails to unregister something you have to have available Ounce bought a lamp with a clamp on it yet could not manage to open it and I have a very strong grip They do seem to have a large range of items though
Informed Consumer
6729 reviews
N/A
5 months ago
avoid like the plague
It s been two months since the order and no responseorder number 600708
Kevin Hansen
6729 reviews
N/A
5 months ago
I ordered and paid a lamp delivery
I ordered and paid a lamp delivery fee in February still NOT shipped latest info estimated delivery on 23rd on June I feel it as a Scam and i feel robbed
Joao Miguel
6729 reviews
N/A
5 months ago
Ordered some lamps due to recent
Ordered some lamps due to recent renovation but like many others here a painful death I have received updates on a daily basis telling me an item s expected delivery date is delayed repeatedly News One item will be available by end of August Ida from customer service is a robot lots of empty words and said they don t guarantee this and that Not helpful Overall very poor experience and I don t think I will use them again
Joao Miguel
6729 reviews
N/A
5 months ago
BE CAREFUL
BE CAREFUL We ordered two lamps at lampgallerian marked as in stock and payed 154 Euros in advance Date 4-19-23 Until now 7-24-23 we have received no goods or refund We have tried for weeks via chat or mail Worst online shopping experience ever