


LightSpeed Broadband - Bringing gigabit broadband to the East of England
Based on authentic user experiences
James Frederick
6730 reviews
N/A
9 months ago
First class customer service
I had a number of questions as currently not on fibre Every email I sent was replied to on the same day with all the information I required This gave me the full confidence to order Really great customer service - thank you Chantelle
Sebastian Lastowski
6730 reviews
N/A
9 months ago
Quick and Easy Professional and speak British English
Quick and Easy Professional but friendly staff who speak British English as a foreign I do have problem understanding all kind of chinglish hinglish and similar I m very pleased
Mrs Lynda
6730 reviews
N/A
9 months ago
Adam was extremely helpful
Adam was extremely helpful professional friendly and patient I am terrible with anything technological but Adam talked me through it and solved the problem Great service
Debbie Regent
6730 reviews
N/A
9 months ago
Meena gave Excellent customer service
Meena gave Excellent customer service she was very friendly and polite she explained everything step by step what would happen on the day and that l do not need to worry as they will do everything for me regarding the switch over Made my decision today an easy one
Kate Varney
6730 reviews
N/A
9 months ago
Great service so far
Great service so far Meena was really helpful Fingers crossed for a smooth setup Everything great so far
Amy Thomas
6730 reviews
N/A
9 months ago
Wicked experience
Wicked experience not good at communicating but what always helps is when you get the right person Joe you was amazing gave me confidence and the ability to explain without getting frustrated that I m not understood you was patient and solved my problem with no hassle Sorry to the lady yesterday I forgot your name but also thank you to you it s people like you that make life easy and happy Big thank you to you both
Consumer
6730 reviews
N/A
9 months ago
Lightspeed are brilliant
Lightspeed are brilliant The fact you can speak to local people easily and they are so responsive and helpful is why I would fully recommend them The technical guys Joe and Aaron were really helpful in setting up the Beacon to extend the WiFi coverage I hope they are not taken over by the big guys
Brian Swann
6730 reviews
N/A
9 months ago
Lightspeed Broadband
Fabulous Customer Service from my first dealings with Lightspeed Meena went through every detail of how to switch my Broadband Service easy to understand and easy to do over the phone
Grzegorz M
6730 reviews
N/A
9 months ago
Best broadband in the area
Solid fast and reliable broadband easy to contact in case of support needed totally recommend
Jason Baigent
6730 reviews
N/A
9 months ago
Top Customer Service
Jade was extremely helpful with my questions always being friendly helpful and understanding Jade also responded to my emails speedily which was very welcome In this showing it seems we ve made a great decision to move our broadband to Lightspeed